Global Security - Vulnerable Adult Investigations - Vice President

JPMorgan Chase & Co.•Tampa, FL

5d•Onsite

About The Position

The Global Security (GS) team is responsible for protecting the firm’s people and assets, ensuring the safety and soundness of JPMorgan Chase’s business operations worldwide. GS works to minimize disruption and threats by staying ahead of external and internal risks, screening new employees, conducting thorough investigations, ensuring the safety of business travelers, and maintaining business continuity during extraordinary situations. As an investigator within the GS Vulnerable Adult Investigations team, you will need an advanced understanding of fraud and risk, collaborate with internal and external business partners, and identify potential control and procedural changes. The role involves performing investigations of elder/vulnerable adult financial exploitation while adhering to various reporting requirements, policies, and procedures.

Requirements

Minimum of 5 years of experience in financial or vulnerable adult related investigations and/or 10 years equivalent banking industry experience
Good analytical skills with a strong attention to detail
Ability to effectively multi-task with strong time management and organizational skills
Good problem solving and issue resolution skills
Good oral and written communication abilities
Ability to interact with clients in a professional manner regarding sensitive situations
Proficient in MS Office tools

Nice To Haves

Industry recognized certifications such as CFE, CFI, etc.
Ability to research and analyze bank statements, credit card statements and other financial records.
Strong leadership skills, showing the ability to not only work independently but also assist the members of your team
Business-specific skills/certifications will be considered

Responsibilities

Independently conducts external investigations related to vulnerable adult and elder financial exploitation issues as part of the Vulnerable Adult Investigations Team.
Investigation duties include gathering thorough and accurate evidence, interviewing witnesses and suspects, tracing financial transactions, timely documentation in the case management system, appropriately remediating activity and complying with regulatory requirements.
Collects and evaluates ideas, technology and industry risks to aid GS’s fraud detection and investigations methodology.
Works closely with Adult Protective Services and law enforcement related to the regulatory reporting and prosecution of investigations.
Demonstrates a thorough knowledge of bank operations, policies, and procedures required to facilitate investigations.
Demonstrates independent decision making and keeps GS management briefed on investigations to include consultation on more complex issues.
Maintains relationships with peers from law enforcement and regulatory bodies to stay current on issues affecting the firm.