Vice President, Global Project Hub

Universal Orlando•Orlando, FL

About The Position

At Universal Creative, we design, develop and deliver the most compelling entertainment experiences imaginable to drive growth for Universal Destinations & Experiences worldwide. Our innovative attractions, immersive theme parks and world-class resorts fuse art and technology to create new standards in the themed entertainment industry. Our Team Members are the driving force behind Universal Creative. With their diverse skills and forward-thinking ideas, our team pushes us beyond the boundaries of what’s possible to achieve the extraordinary. Together, we’re creating a Universe of fun, always ensuring the next thing we do is better than the last thing we did. JOB SUMMARY As a key member of a highly collaborative senior leadership team, the Vice President, Global Project Hub is responsible for the global alignment and integration of project management and project controls methodologies, processes, tools, and best practices that enable consistent, high-quality project delivery across Universal Creative’s portfolios. As the leader of the Global Project Hub, the Vice President leads a multidisciplinary team of subject matter experts (estimating, planning and scheduling, project management processes, logistics, architectural and engineering design, and construction). The Hub serves as a centralized, strategic resource to project teams worldwide by building and sustaining the standards, tools, and support systems required for predictable performance, transparency, and continuous improvement. In partnership with the Creative Studio, park portfolios and project leadership, this role strengthens project outcomes by enabling effective planning, budgeting, estimating, scheduling, design coordination, construction execution, and commissioning. The Vice President drives adoption of consistent ways of working, improves decision-quality through data and insights, and builds scalable capabilities that support projects being delivered on time, on budget, and on brand.

Requirements

Bachelor’s degree in Architecture, Engineering, or Construction required. Master of Architecture, Engineering, or Construction strongly preferred; or equivalent, related experience.
15+ years of experience successfully managing and delivering complex, large-scale, and high-profile projects, preferably in the areas of resort development, attractions, themed experiences, and destinations required.
Ability to thrive in a fast-paced, dynamic and creative environment
Ability to lead and manage organizational change, particularly in implementing new processes or tools
Ability to effectively present information to senior executive leadership, public groups, and/or boards of directors
Ability to make critical decisions in complex, high-pressure situations
Ability to read, analyze, and interpret construction drawings/specifications, technical drawings/specifications, financial reports, schedules, and legal documents
Ability to write reports, business correspondence, and procedure manuals
Demonstrated ability to design, implement, and optimize project management processes and standards to ensure efficiency, quality, and consistency across projects
Excellent communication and interpersonal skills with the ability to earn trust and credibility. Proven ability to work effectively with all levels of the organization and with a wide range of stakeholders, both individually and in groups.
Knowledge of identifying, assessing, and mitigating risks
Passionate and knowledgeable about the themed entertainment industry and committed to supporting the delivery of exceptional guest experiences
Proficiency in project and process management methodologies, software, skills and tools with a demonstrated track record of delivering results. Ability to handle multiple priorities, lead change and drive results.
Consistent attendance is a job requirement.

Nice To Haves

Project Management Professional (PMP) Certification preferred
Global experience preferred.

Responsibilities

Set the vision and operating model for the Global Project Hub, aligning priorities and services to organizational objectives (including transformation initiatives). Lead and develop a multidisciplinary team of subject matter experts (estimating, planning and scheduling, project management processes, logistics, architectural and engineering design, and construction) that consistently supports global project teams.
Develop, implement, and continuously improve standardized methodologies, templates, tools, and training that increase consistency, quality, and efficiency across global portfolios. Drive adoption of fit-for-purpose technology and innovative delivery approaches that improve scalability and performance.
Serve as a strategic partner to portfolio and project leadership by providing coaching, governance, and hands-on support throughout the project lifecycle—from early estimating and planning through closeout.
Oversee data standards, analytics, and reporting to enhance performance visibility, forecast risk, and enable proactive decision-making across the global project portfolio, while partnering with portfolio teams to support hiring strategies that ensure the right talent and role alignment.
Provide functional leadership through designated subject matter experts within the Global Project Hub (GPH), partnering cross-functionally with project teams and portfolio leadership to support the successful setup, coordination, and execution of projects in alignment with approved schedules and budgets. While not directly accountable for project delivery, this role enables project success through governance, strategic guidance, meetings, site engagement, proactive issue mitigation, and facilitation of conflict resolution across the project lifecycle.
Develop and implement tools, processes, and governance frameworks to enable successful project execution and alignment with organizational goals, establishing clear status, schedule, and budget reporting while ensuring documentation, controls, and approvals are maintained through project completion.
Mentor, develop, and inspire portfolio and project leaders, along with team members operating within a dotted-line reporting structure to the leadership function, cultivating a high-performance culture grounded in innovation, empowerment, authenticity, collaboration, and continuous professional growth.
Establish and maintain strategic relationships across Universal Creative, Universal Destinations & Experiences, and external partners throughout the design, development, and delivery lifecycle, ensuring cross-functional alignment, organizational integration, and adherence to project objectives, quality standards, and delivery expectations.
Support the pre-qualification, procurement, and selection of consultants, contractors, vendors, manufacturers, and fabricators, establishing clear expectations for performance and delivery, while ensuring adherence to project procedures for correspondence, RFIs, directives, shop drawings, submittals, meeting documentation, punch/deficiency tracking, notices, and pay applications through training and periodic portfolio reviews.
Establish, maintain, and oversee project controls processes, including change management governance, monthly financial deep dives, forecasting, reporting, and other project controls functions necessary to support effective project planning, transparency, accountability, and informed decision-making across global portfolios.
Serve as the interim project delivery support team for the Creative Studio through 100% concept development, providing strategic expertise and guidance in estimating, planning and scheduling, constructability, architectural and engineering design coordination, and related pre-development functions to support informed project definition, feasibility, and execution readiness.
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
Performs other duties as assigned.