Vice President, Global Dining Platform Engineering

American ExpressNew York, NY
Hybrid

About The Position

American Express Global Dining brings together world-class experiences through platforms like Resy, Tock, and Rooam, creating seamless connections between diners, restaurants, and the broader Amex Membership ecosystem. Our mission is to define the future of hospitality and dining through technology, data, and design. At Amex, our culture is built on innovation, shared values, and an unwavering commitment to back our customers and colleagues. As part of Team Amex, you’ll experience this powerful backing through our inclusive culture, leadership principles, and comprehensive support for your well-being and growth. As VP, Dining Platform Engineering, you will lead the shared platform organization powering Resy, Tock, and Rooam. This includes core services, cloud infrastructure, DevOps, SRE, developer platforms, data foundations, and enterprise integrations. You will define and execute the platform strategy that enables product velocity, global scale, reliability, and security across the Dining ecosystem. Reporting into CTO of Global Dining, you will serve as the accountable executive for platform stability, modernization, and architectural coherence across a multi-product portfolio. This is a hands-on technical leadership role. You will operate at the architecture level, serve as a technical authority in critical design and architecture reviews, guide modernization efforts, and elevate engineering standards across distributed systems operating at scale.

Requirements

  • Hands-on technical leadership role
  • Operate at the architecture level
  • Serve as a technical authority in critical design and architecture reviews
  • Guide modernization efforts
  • Elevate engineering standards across distributed systems operating at scale

Responsibilities

  • Lead the shared platform organization powering Resy, Tock, and Rooam, including core services, cloud infrastructure, DevOps, SRE, developer platforms, data foundations, and enterprise integrations.
  • Define and execute the platform strategy that enables product velocity, global scale, reliability, and security across the Dining ecosystem.
  • Serve as the accountable executive for platform stability, modernization, and architectural coherence across a multi-product portfolio.
  • Operate at the architecture level.
  • Serve as a technical authority in critical design and architecture reviews.
  • Guide modernization efforts.
  • Elevate engineering standards across distributed systems operating at scale.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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