Vice President, Esoteric Laboratory Operations - Chantilly, VA

Quest Diagnostics•Chantilly, VA

60d•Onsite

About The Position

The Vice President, Esoteric Laboratory Operations – Chantilly, VA will have oversight for technical lab operations for units with approximately 1,000 employees. The successful candidate will be responsible through lab managers for the quality and timeliness of technical procedures, compliance, and the overall lab budget. The Executive Director will oversee testing menus that are beyond the routine, including Esoteric menus. The average number of accessions that are in this laboratory range from 45,000-55,000/day. This position will be based onsite in Chantilly, VA.

Requirements

A Bachelor’s degree in a scientific or related field is required.
Licensure as a Medical Laboratory Scientist (MLS) is required.
California CLS licensure is also required.
A minimum of 10 years of multi-site laboratory operations leadership and a proven record of success overseeing complex laboratory operations at scale, with responsibility for delivering against quality, turnaround time (TAT) and efficiency metrics.
Large-scale laboratory operations leadership: Proven success overseeing complex, distributed laboratory operations at scale, with responsibility for delivering against quality, turnaround time (TAT), and efficiency metrics.
Operational Excellence and Lean Transformation: Demonstrated expertise in leading process optimization, waste reduction, and efficiency improvement using Lean, Six Sigma, or similar methodologies across end-to-end value streams.
P&L and Financial Ownership: Full accountability for large-scale operational budgets, including cost management, strategic investment decisions, and financial performance improvement.
Organizational Transition & Change Leadership: Led major site transitions, including consolidations, facility closures, greenfield/brownfield launches, or network reorganization, ensuring continuity and employee engagement.
Mergers, Acquisitions, and Strategic Integration: Involvement in M&A due diligence, integration planning, and/or strategic partnerships with experience balancing technical, operational, and commercial considerations.
KPI-Driven Performance Management: Track record of delivering on key operational KPIs (e.g., TAT, accuracy, throughput, cost per test) with accountability mechanisms and continuous improvement frameworks.

Nice To Haves

An advanced degree is preferred.

Responsibilities

Provides industry leading diagnostic insights delivered in a reliable, timely, accurate, cost effective, and hassle-free manner, to enable better physician care, and provide patients with greater insight and understanding, through innovative operations from order entry to results delivery.
Partner with the commercial Vice President and business line leadership to deliver Commercial and business line goals.
Owner of key business pillars such as: Engagement / Quality / Delivery / Costs / Innovation.
Execute on service delivery commitments – testing, reporting and support.
Develop the strategic plan for the business, including a value proposition that will support revenue growth and increased customer loyalty; emphasis should be on service portfolio prioritization and optimization, determining where to invest, based on customer feedback, to maximize the profitable growth of the business.
Work closely with cross-functional leaders on critical business issues such as competitive positioning and competitive strategy; merger and acquisition activity; new business development; and other initiatives to drive increased revenue growth.
Increase operational effectiveness, discipline, productivity and bottom-line results, by implementing best-in-class processes and metrics while at the same time driving a culture of strong medical quality and service metrics.
Analyze operating results and their principal components relative to established objectives.
Ensure the soundness of the business’ financial structure; take appropriate steps for corrective action as required; and communicate these steps and results to the executive team as appropriate.
Establish and communicate a clear vision for the business to customers, external partners, and employees, enhancing the company’s credibility.
Drive a high-performing team culture, and foster an environment which stimulates open communication, creativity and imagination, and a team spirit to solving problems and identifying/capturing new business opportunities.