Vice President - Enterprise Fraud Management

Randolph-Brooks Federal Credit Union•San Antonio, TX

2d•Hybrid

About The Position

The Vice President (VP) of Enterprise Fraud Management role demands a visionary and results-oriented individual with deep expertise in fraud risk management, data analytics, and the ability to inspire and motivate a high-performing team. This VP will lead RBFCU's comprehensive fraud defense strategy, overseeing all aspects of prevention, detection, investigation, and loss mitigation. In addition this VP will drive a culture of proactive risk management and champion the use of data analytics and cutting-edge technology to safeguard member assets, minimize financial loss, and protect the credit union's reputation. This position is for our ASC location , (main campus) located at: 1 Ikea-RBFCU Pkwy, Live Oak, TX 78233.

Requirements

Bachelors degree or nine years' job related work experience in lieu of Bachelors degree
Minimum of five years of Financial Institution experience
Minimum of five years of supervisory/management experience
Must be able/willing to commute to the work location at: 1 Ikea-RBFCU Pkwy, Live Oak, TX 78233, hybrid schedule
Type and 10-key by touch.
Proficient in utilizing PC, software, and other office equipment
Excellent interpersonal and communication skills
Accumulate required education and/or professional experience needed to become a Certified Fraud Examiner (CFE)

Responsibilities

Own, establish and provide executive oversight to RBFCU's fraud risk strategy, ensuring alignment with organizational objectives, risk appetite, and member service commitments.
Advise senior leadership, Board Committees, and the Board of Directors on fraud risk exposure, emerging threats, and program effectiveness.
Lead the Enterprise Fraud Management department, establishing policies, controls, and mitigation strategies to combat fraud and reputation risk.
Foster cross-functional accountability and coordination to proactively identify, assess, and mitigate fraud risk and achieve collective goals.
Anticipate changes in fraud trends, technologies, and criminal behavior, ensuring RBFCU remains adaptive and ahead of emerging risks.
Develop strategic business decisions by evaluating fraud risk implications and recommending effective mitigation approaches.
Serve as the executive sponsor and primary point of accountability for fraud-related regulatory examinations, audits, and remediation efforts.
Ensure compliance with applicable laws and regulations while advancing fraud strategies that reflect industry best-practices.
Represent RBFCU within industry groups, law enforcement partnerships, and professional forums.
Establish fraud risk tolerances, key risk indicators, and performance metrics to measure program effectiveness.
Own the Enterprise Fraud Management budget and resource strategy, ensuring effective allocation of personnel, technology, and vendor investments while balancing member experience, risk mitigation, and organizational objectives.
Build and develop a high performing team of managers, driving a culture of proactive risk management and safeguarding member assets.
Provide executive sponsorship and approval for enterprise fraud investments, strategic initiatives, and third-party partnerships, ensuring alignment with organizational risk strategy and long-term business objectives.
All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice).