Vice President Community Operations
Lifespace Communities•Dallas, TX
•Onsite
About The Position
Drive Performance. Lead Integration. Elevate Operations. At Lifespace, we don’t just operate communities, we create environments where residents thrive and teams deliver exceptional experiences every day. As our Vice President, Community Operations, you’ll serve as a strategic, execution-focused leader partnering with our Chief Operations Officer to drive performance, consistency, and growth across our portfolio. If you’re a hands-on leader who can move seamlessly between strategy and execution, this is your opportunity to make enterprise level impact.
Requirements
- Bachelor’s degree required; advanced degree preferred
- 10+ years of progressive operational leadership experience (senior living, healthcare, or multi-site service environments preferred)
- Proven experience leading integrations, acquisitions, or large-scale operational transitions
- Strong background in procurement, vendor management, or cost strategy
- Demonstrated success leading teams and driving cross-functional execution
- Ability to operate at both strategic and tactical levels with equal effectiveness
Responsibilities
- Drive operational performance, consistency, and execution across all communities
- Establish and monitor KPIs across expense management, service delivery, and resident experience
- Partner with regional and community leaders to close performance gaps and elevate outcomes
- Lead integration of newly acquired communities from due diligence through stabilization
- Build and execute a repeatable integration playbook with clear milestones and accountability
- Align cross-functional teams to ensure seamless transitions
- Serve as a trusted partner and operational advisor to the COO
- Deliver executive-level reporting and insights for decision-making
- Prepare Board materials and drive accountability on enterprise priorities
- Lead enterprise procurement strategy to drive cost efficiency and quality outcomes
- Oversee vendor selection, negotiation, and performance management
- Identify savings opportunities and optimize spend across the portfolio
- Develop and implement enterprise operating standards and SOPs
- Drive compliance, audit readiness, and consistency across communities
- Lead cost optimization and operational improvement initiatives
- Lead and develop direct reports across plant operations, lifestyle, and operational support
- Build a culture of accountability, ownership, and continuous improvement
- Ensure alignment between enterprise priorities and community-level execution
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What This Job Offers
Job Type
Full-time
Career Level
Executive
