Vice President, Commercial Solutions

Med-Metrix•Parsippany-Troy Hills, NJ

20h•Onsite

About The Position

The Vice President, Commercial Solutions is responsible for developing the operational and financial models that support new business opportunities across the company’s revenue cycle service offerings. The Vice President, Commercial Solutions will own the process of translating prospective client data and proposed scopes of service into comprehensive staffing models, delivery strategies, and preliminary pricing P&Ls.

Requirements

Bachelor’s degree in Finance, Business, Healthcare Administration, Analytics, Economics, or a related discipline
10+ years’ experience within healthcare revenue cycle management, outsourced healthcare services, business process outsourcing, or a comparable services environment, with 5+ in a leadership role
Strong understanding of healthcare revenue cycle operations and the relationship between volumes, inventories, productivity, staffing, collections, and financial performance
Demonstrated experience building complex staffing, capacity, or workforce models
Demonstrated experience developing P&Ls, pricing models, or business cases
Strong financial acumen with an understanding of revenue, direct labor, gross profit, EBITDA, and margin
Ability to analyze large and sometimes incomplete datasets and translate findings into actionable business recommendations
Proficiency in Microsoft Office Suite, with Advanced Microsoft Excel skills, including complex formulas, scenario modeling, sensitivity analysis, and large dataset manipulation
Strong interpersonal skills, ability to communicate well at all levels of the organization
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability with a strong sense of urgency and results oriented
Excellent written and verbal communication skills required

Nice To Haves

Experience specifically within outsourced healthcare revenue cycle services
Experience developing staffing models across both domestic and offshore/global delivery centers
Familiarity with Philippine and/or India-based service delivery models
SQL proficiency
Experience with Salesforce or comparable CRM
Experience with financial planning, pricing, workforce management, business intelligence, or data visualization tools
Experience supporting complex contingent-fee, fixed-fee, transactional, or performance-based commercial structures

Responsibilities

Partner with Sales and operational leadership to evaluate prospective client opportunities, define scope, assess client data, and establish assumptions for solution design, staffing, and pricing
Establish standardized methodologies for translating client volumes, workload, productivity, and service requirements into staffing and delivery models across domestic and global operations
Lead development of opportunity-level staffing models and financial P&Ls, including revenue, labor and delivery costs, profitability, and EBITDA
Develop pricing recommendations and conduct financial sensitivity analyses to evaluate the impact of volume, productivity, staffing, delivery mix, and other key assumptions on profitability
Lead cross-functional pricing reviews with Sales, Operations, Finance, and divisional leadership to validate assumptions, resolve risks, and secure appropriate approvals
Establish pricing governance and ensure approved operational, staffing, financial, and commercial assumptions are accurately documented and maintained through the contracting process
Partner with Finance and Sales to ensure final pricing aligns with approved financial models, commercial terms, and CRM opportunity values
Develop benchmarks and analytical tools to improve staffing, pricing, and profitability decisions across revenue cycle service lines
Establish a feedback process comparing original staffing and pricing assumptions with actual client performance to improve future opportunity modeling and pricing accuracy
Other duties as assigned
Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Understand and comply with Information Security and HIPAA policies and procedures at all times
Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties