Vice President, Client Relationship Management
About The Position
Responsible for global business origination, implementation, and retention for a portfolio of clients. Develop and institutionalize effective and beneficial relationships, including at the C-suite level, with key client stakeholders. Work closely with internal stakeholders to ensure that transactions balance risk, return, and profitability. Develop an understanding of clients’ operating models and business needs and identify solutions that HSBC can deliver to help meet their challenges and objectives. Responsible for ultimate ownership of credit and financial crime risk for a portfolio of clients. Oversee risks and ensure alignment with HSBC risk appetite. Support the broader Institutional Client Group coverage team in their objectives, helping drive revenue generation against targets, new business pitches, product alignment, client planning, client briefings, customer satisfaction, cost containment.
Requirements
- Bachelor’s degree in Commerce, Economics, Business Administration or a related field.
- 3 years of related work experience.
- 3 years of experience in managing a portfolio of client relationships, consisting of complex financial institutions operating across multiple jurisdictions and business lines as the accountable banker.
- 3 years of experience in developing and institutionalizing effective client relationships at senior levels, thus creating a direct channel to and relationship with key decision-makers that award mandates to banking partners.
- 3 years of experience in operations, business models, and business needs of financial institutions, including banks, broker dealers, and financial technology companies.
- 3 years of experience in analyzing and applying domestic and international regulatory frameworks affecting financial institutions, including their impact on capital requirements, liquidity management, counterparty risk, and cross-border operations.
- 3 years of experience in sale and delivery of banking products applicable to financial institutions, including Transaction Banking, Securities Services, Capital Markets, Structured Finance, Global Markets, and Asset Management.
- 3 years of experience in modelling and evaluating transactions against risk, return, and profitability metrics.
- 3 years of experience in Know Your Client, Anti-Money Laundering, financial crime risk, and risk management requirements for financial institution relationships.
- 3 years of experience in assessing credit risk and credit.
- 3 years of experience in training and overseeing the professional development of junior team members, including Analysts and Associates, including teaching and providing guidance on credit analysis, client coverage strategy, internal processes, and product and industry knowledge.
- International travel required up to 2%.
- Domestic travel required up to 20%.
Responsibilities
- Global business origination, implementation, and retention for a portfolio of clients.
- Develop and institutionalize effective and beneficial relationships, including at the C-suite level, with key client stakeholders.
- Work closely with internal stakeholders to ensure that transactions balance risk, return, and profitability.
- Develop an understanding of clients’ operating models and business needs and identify solutions that HSBC can deliver to help meet their challenges and objectives.
- Ultimate ownership of credit and financial crime risk for a portfolio of clients.
- Oversee risks and ensure alignment with HSBC risk appetite.
- Support the broader Institutional Client Group coverage team in their objectives, helping drive revenue generation against targets, new business pitches, product alignment, client planning, client briefings, customer satisfaction, cost containment.
Benefits
- Competitive Total Reward Package
- Appropriate mix of fixed pay, and variable pay
- Discretionary, annual awards (bonus)
- Competitive benefits package
- Robust Wellness Hub
- Welcoming, diverse, and inclusive work environment
- Tailored professional development opportunities
- Industry-leading volunteerism policy
- Generous matching gift program
- Comprehensive program of immersive Sustainability and Climate Change Initiatives
- Employee Resource Groups
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What This Job Offers
Job Type
Full-time
Career Level
Executive
