Vice President, Client Relations Lead

Prosek Partners•New York, NY

3d•$150,000 - $175,000•Hybrid

About The Position

Prophecy, Prosek's award-winning branding, strategy, and integrated marketing business, is seeking a Vice President, Client Relations to join our growing team in New York. In this role, the Vice President will lead a portfolio of client relationships, serving as a trusted strategic advisor while overseeing integrated branding, marketing, and creative engagements that deliver meaningful business impact. We're looking for a collaborative, commercially minded leader who thrives at the intersection of strategy, creativity, and client partnership. This person will lead senior client relationships, inspire high-performing teams, and partner across Strategy, Creative, Project Management, Production, Communications, Digital, Marketing, and other specialty teams to deliver integrated solutions that drive meaningful business outcomes.

Requirements

8-12 years of client services or account management experience, ideally within a branding, creative, advertising, or integrated agency environment
Bachelor's degree in Advertising, Marketing, Communications, Business, or related field preferred.
Experience supporting clients in financial and professional services, private markets, technology, AI, healthcare, or other complex B2B industries preferred.
Demonstrated success leading senior client relationships and managing complex, multidisciplinary engagements
Experience providing strategic counsel to executive-level stakeholders and presenting to senior audiences
Strong understanding of branding, creative development, production, digital marketing, and integrated campaign execution
Proven ability to lead cross-functional teams while balancing client satisfaction, operational excellence, and profitability
Experience developing scopes of work, budgets, commercial strategies, and account growth plans
Strong business acumen with a track record of identifying account expansion opportunities and contributing to new business efforts
Excellent communication, presentation, relationship-building, and leadership skills
Ability to thrive in a fast-paced, collaborative agency environment while managing multiple priorities
Strong strategic thinking, problem-solving, and decision-making skills
Team player mindset and willingness to collaborate across disciplines while developing others
Proficiency in Microsoft Suite, Google Workspace, and an openness to leveraging emerging technologies, including AI-enabled tools, to enhance collaboration, creativity, and efficiency.

Responsibilities

Serving as the senior strategic advisor and executive client lead across a portfolio of branding, marketing, and creative engagements
Building trusted relationships with senior client stakeholders while providing proactive counsel that drives business results
Leading integrated account strategy across multiple clients, ensuring exceptional client service, high-quality deliverables, and long-term account growth
Partnering with Strategy, Creative, Project Management, Production, and specialty teams to develop integrated solutions that meet client objectives and deliver an exceptional client experience
Leading strategic planning sessions, executive presentations, workshops, and client meetings across all phases of an engagement
Overseeing account profitability, resource planning, budgets, and overall commercial health across your portfolio
Identifying opportunities to expand existing client relationships while contributing to new business efforts, proposals, pitches, and broader agency growth initiatives.
Mentoring, developing, and inspiring account management talent while fostering collaboration and high performance across cross-functional teams
Guiding teams through complex client challenges, evolving priorities, and difficult conversations with confidence and sound judgment
Driving operational excellence by ensuring teams are aligned, empowered, and delivering work efficiently and effectively
Building a deep understanding of clients' businesses, industries, and competitive landscapes to proactively bring new ideas and opportunities forward
Representing Prophecy across Prosek as a senior leader and agency ambassador, helping shape the future of the business by fostering an entrepreneurial mindset, strengthening cross-functional partnerships, contributing to agency initiatives, and identifying opportunities for growth.