Vice President, Client Processing Manager

BNY Mellon•Pittsburgh, PA

23h•Onsite

About The Position

The Vice President, Client Processing Manager will be responsible for handling Complex LC structuring and manage the LC life cycle for High-priority Trade clients by providing timely and quality support to the clients in facilitating their transactions and processes. This role may also involve working with various stakeholders like Clients, FIs and NBFIs, simultaneously.

Requirements

15+ years of total work experience
At least 10+ years in Trade Finance domain (LC, Document Examination, Guarantees/ Standby LC)
Bachelor’s degree or the equivalent combination of education and experience

Nice To Haves

Well versed with UCP, URDG and ISP guidelines
Applicable local / regional licenses or certifications as required by the business
Trade Certifications (example: CDCS, CSDG etc.)
A strong knowledge of Sanctions, Anti-Money Laundering (AML), and Boycott guidelines, as well as their relevance to Trade Finance
Advanced/Post graduation degree

Responsibilities

Provide comprehensive training to the team in issuance, confirmation vetting, and document examination processes.
Develop a skilled workforce to meet client requirements and support business objectives.
Ensure transactions and inquiries of High-priority clients are handled timely and accurately.
Apply in-depth knowledge and expertise on service offerings, proactive assessment and resolution of complex transaction issues.
Assist Product and Relationship team with Operational/ transactional insights to manage client expectations.
Participate in the risk and control committee and mitigate inherent and residual risk of the processes.
Act as an escalation point for complex problems and guide less experienced staff in resolving the same.
Craft solutions and methods to resolve issues at hand and similar issues in the future.
Structure LC & Guarantees vetting by collaborating with the Clients, Legal, Product, Risk & Compliance.
Lead workflow optimization and process improvement using best practices and technology.
Provide expert guidance on service offerings and resolves complex transaction issues.