Vice President Claims Application Technical Lead – Claims Technology

AIG • Jersey City, NJ

1d • Onsite

About The Position

This is a senior technology leadership role in the Claims Technology organization, serving as a hands-on leader driving complex technology initiatives with business stakeholders and acting as a strategic influence to ensure Claims technology initiatives leverage the right technology tools, architecture, and delivery processes in alignment with our North Star vision. You will work closely with business units, development teams, and business analyst teams throughout the full development lifecycle as a trusted technology partner, while directly managing high-performing delivery teams across multiple geographies.

Requirements

• Strong knowledge and experience within the insurance industry; Claims domain experience preferred.
• Demonstrated ability to operate effectively across business, operations, and technology functions in a complex global environment.
• Proven history of enabling large-scale business and technology transformation initiatives impacting global user populations.
• Critical ability to manage and drive multiple initiatives across geographies, ensuring alignment and consistency of outcomes.
• Analytical and data-driven mindset with a track record of identifying process improvement and optimization opportunities.
• Experience in Enterprise Business Process Management (BPM) platforms such as Pega or equivalent.
• Experience supporting large-scale product or platform implementation initiatives.
• Excellent written and verbal communication skills, including creation of executive-ready updates, strategic documentation, and stakeholder communications.
• Proven ability to ask the right questions, understand complex processes, and identify where technology can best enable business results.
• 10+ years of experience supporting end-to-end design, analysis, and delivery within the financial services sector.
• Strong understanding of cloud computing paradigms, enterprise design patterns, and Agile development methodologies.
• Bachelor’s degree and/or equivalent professional experience.

Responsibilities

• Develop a deep understanding of Claims business processes, operational workflows, and performance drivers to identify and address critical business issues and transformation opportunities.
• Engage, build, and cultivate strong partnerships with business stakeholders and IT partners, contributing to technology strategy, solution design, and prioritization decisions.
• Lead and coordinate onsite and offshore resources across requirements definition, Agile planning, and delivery milestones to ensure predictable, high-quality outcomes.
• Partner with business and IT teams to define requirements, priorities, process improvements, and solution approaches that support the Claims Technology North Star and business strategy.
• Facilitate, design, and document business process flows, data mappings, and functional requirements to ensure clarity and consistency across all delivery teams.
• Provide program leadership and accountability for execution, including progress oversight, issue resolution, and executive-level reporting across all levels of management.

Benefits

• Bonus in accordance with the terms of the applicable incentive plan
• Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development
• Volunteer Time Off and Matching Grants Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees