J.P. Morgan Wealth Management - Vice President, Business Transformation, Project Manager
About The Position
The Business Transformation Office (BTO) drives and executes critical change initiatives that create tangible value for clients and advisors in the $6B+ revenue Wealth Management business. Our transformation programs are sponsored by C-suite executives and span growth, regulatory, and location strategy. The team works cross-functionally with Senior Management, Front Office Advisors, Product Specialists, Legal, Risk, Compliance, Operations, Marketing, and Technology to implement complex, transformational change. As a Vice President within the Business Transformation Office team, you will focus on strategic programs that impact our clients’ experiences and perceptions of JPMC. You will be responsible for end-to-end delivery across the project life cycle and accountable to WM senior management for comprehensive program updates. You will leverage your strengths in consulting, problem identification/resolution, effective communication, product knowledge, and marketing. This role requires flexibility and the ability to quickly adapt within a dynamic environment.
Requirements
- Minimum of 6 years of experience in management / operational consulting, process improvement (mapping and assessment)
- Demonstrated experience driving large scale, complex projects (planning, designing, documenting, communicating)
- High proficiency in leading program work streams and cross-functional working groups in a matrix organization
- Familiarity with end-to-end bank infrastructure, including advisors, client service, product, technology, operations and controls
- Outstanding communication and presentation skills
Nice To Haves
- MBA (or equivalent) strongly preferred
- Program management preferably in Wealth Management
Responsibilities
- Define and analyze problem statements and translate into tangible solutions
- Develop detailed target state operating model for business changes and roadmap for implementation
- Leverage understanding of client and advisor wealth management processes (front, middle, and back offices), such as client relationship management, account opening, consolidated client reporting, enhanced performance and risk reporting
- Own end-to-end implementation projects including assessment, planning, project management, execution and evaluation
- Think innovatively to analyze, design and prioritize alternative solutions
- Influence a cross-functional, diverse environment to change status quo
- Create and deliver compelling presentations for senior leadership; Develop and train junior BTO team members; Forge relationships and build a network throughout the firm
Benefits
- comprehensive health care coverage
- on-site health and wellness centers
- a retirement savings plan
- backup childcare
- tuition reimbursement
- mental health support
- financial coaching
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What This Job Offers
Job Type
Full-time
Career Level
Manager
