Vice President; Business Operations

Marksman Security•Atlanta, GA

About The Position

Marksman Security is seeking a VP, Business Operations to build and run the company’s business operating system. This role will drive financial rigor, performance management, and cross-functional accountability at scale. Reporting to the COO, this position is crucial for ensuring the organization operates with clarity, discipline, strong economic decision-making, and consistent execution across the field. The core mandate includes establishing and running a company-wide operating cadence, building standardized KPIs and performance dashboards, driving budgeting, forecasting, and scenario planning, and creating visibility into margin, cost structure, and ROI. The role also involves enforcing accountability, supporting executive decision-making with data-driven insights, and partnering with the COO on resource allocation. Additionally, the VP will ensure disciplined execution of cross-functional initiatives, establish frameworks for strategic program delivery, drive alignment across departments, identify execution risks, and ensure initiatives translate into measurable outcomes. The role also focuses on organizational effectiveness and talent discipline by driving consistency in operating playbooks, strengthening performance management systems, implementing high-potential identification and development programs, supporting succession planning, and aligning talent decisions with business performance.

Requirements

10–15+ years in business operations, finance, strategy, or consulting
Experience in large, distributed organizations (multi-site, 5,000+ employees)
Background in field-based operations (e.g., security, facilities, logistics, services) preferred
Strong exposure to P&L management, forecasting, and financial modeling
Track record of building operating cadences and KPI-driven organizations
Experience leading large-scale, cross-functional programs or transformations
Experience partnering with HR/People teams on performance and talent systems
High business IQ — connects operations, financial outcomes, and execution
Structured and systems-oriented — drives rigor in performance, programs, and people processes
Strong program leadership — ensures initiatives are executed consistently across a distributed organization
Executive presence — able to influence and challenge senior leaders
Analytical depth + practical judgment — not just reporting, but decision-shaping
Operator mindset — understands real-world execution at scale
Low ego, high accountability
Direct, clear communicator
Comfortable operating in complexity and ambiguity
Balances speed with rigor
Values both performance outcomes and people development

Responsibilities

Establish and run a company-wide operating cadence (weekly/monthly/quarterly)
Build standardized KPIs and performance dashboards across regions and functions
Drive budgeting, forecasting, and scenario planning
Create visibility into margin, cost structure, and ROI by region and service line
Enforce accountability and goal alignment across a distributed leadership team
Support executive decision-making with clear, data-driven insights
Partner with COO on resource allocation and prioritization
Ensure disciplined execution of cross-functional, company-wide initiatives (e.g., technology rollouts, operational transformations, new service implementations)
Establish frameworks to plan, track, and deliver strategic programs at scale
Drive alignment across operations, technology, HR, and finance to ensure initiatives land effectively in the field
Identify execution risks early and drive course correction and accountability
Ensure initiatives translate into measurable operational and financial outcomes, not just activity
Drive consistency in operating playbooks and field execution standards across regions
Partner with the CHRO to strengthen performance management systems and rigor
Help implement and scale high-potential identification and development programs
Support succession planning for key operational and regional leadership roles
Ensure talent decisions are aligned with business performance and strategic priorities
Reinforce a culture of accountability, coaching, and measurable performance outcomes

Benefits

Opportunity to learn, grow and succeed
Meaningful career
Culture of excellence
Ability to make a difference
High-impact role at national scale
Direct exposure to COO and executive leadership
Opportunity to shape both the business system and execution system of the company
Critical to driving profitable growth, operational excellence, and scalable execution

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