Vice President, Account Management

Broadridge • San Francisco, CA

46d • $190,000 - $210,000

About The Position

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. The Vice President, Account Management, is a senior leadership role responsible for driving client growth, retention, and satisfaction across Broadridge’s Issuer Solutions business. The Vice President, Account management will oversee a large team of Account Managers, ensuring achievement of revenue, quota, and market share objectives through strategic account planning, cross-sell and upsell initiatives, and exceptional client service. VP will set vision and direction for the team, cultivate talent, and foster a culture of accountability, collaboration, and innovation. In addition, this role will serve as a critical partner to product, service, operations, and finance leaders, aligning sales execution with enterprise goals and client needs. The successful candidate will be a proven people leader and strategic thinker who combines deep market expertise with the ability to inspire teams and build trusted relationships with senior client stakeholders.

Requirements

• Bachelor’s degree
• Must have market experience with Issuers and Capital Markets
• Extensive (10 years plus) sales management and selling experience required within a corporate environment
• Knowledgeable of the sales and buy cycle of clients
• Possesses and maintains requisite level of subject matter and industry expertise and knowledge
• An inspirational leader who casts a vision that everyone rallies around
• Change agent who fosters a connected environment and elevates team accountability, transparency, and collaboration to achieve productive sales results
• Reputable leadership in prioritizing and driving inclusivity among existing, new, and acquired staff
• Engages and develops team for optimal performance and to create a pipeline of “Ready for Next” talent
• Known for attracting and recruiting diverse talent with new skillsets, technical knowledge, and the ability to swiftly execute ideas and proposals
• Courage. The ability and willingness to undertake a difficult problem or challenge (e.g., renewals, retention, new products, etc.) and tackle the right way
• Professional presence. The ability and willingness to communicate, assimilate, and apply new job-related information in a timely manner
• Ability to travel 20% of the time

Responsibilities

• Demonstrate leadership including reinforcing corporate strategy and goals, encouraging positive Broadridge first behavior
• Lead, manage and coordinate Account Management team activities
• Drive Account Management team efforts to achieve renewal and retention targets
• Manage Account Management team cross sell and upsell efforts
• Monitor and drive Account Manager performance against targets
• Manage collaboration efforts of Account Management with the Account Executive and Specialist Leadership team
• Achieve overall account team quota – R&E products
• Achieve quota per product line – (R&E)
• Coach and monitor Account Managers to achieve renewal, retention, and cross sell and upsell targets – effort, attitude, activity, and productivity
• Plan and manage the hiring education and training of new Account Managers
• Build relationships internally (interlock) and externally to help foster growth
• Assist with indirect sales that support and contribute to organizational goals
• Share client feedback received with leader team

Benefits

• Bonus Eligible
• Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
• Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees