Veterinary Technician / Veterinary Receptionist
About The Position
Mountain Shadow Veterinary Hospital is seeking an experienced or licensed Veterinary Technician / Client Service Representative to join their dedicated and collaborative team. The hospital emphasizes teamwork, compassion, and professional growth, aiming to create a supportive environment where team members feel valued and empowered. They pride themselves on practicing excellent medicine with exceptional people, fostering a fun, supportive workplace culture focused on camaraderie, mentorship, and professional development while maintaining a healthy work-life balance. The role involves both veterinary technician duties, such as assisting veterinarians with procedures and patient care, and client service representative duties, including welcoming clients, supporting front desk operations, and communicating compassionately. The ideal candidate will have veterinary technician experience and/or a license, strong communication and customer service skills, a positive attitude, compassion for animals and people, and the ability to thrive in a fast-paced environment.
Requirements
- Veterinary Technician experience and/or current veterinary technician license preferred
- Strong communication and customer service skills
- Positive attitude and collaborative mindset
- Compassion for patients, clients, and coworkers
- Ability to thrive in a fast-paced veterinary environment
- Dependability and professionalism
- Desire to continue learning and growing professionally
- Commitment to teamwork, respect, and exceptional patient care
Responsibilities
- Assist veterinarians during exams, treatments, surgeries, and procedures
- Practice low-stress handling techniques to keep patients safe and comfortable
- Support diagnostics, treatments, laboratory testing, and patient care
- Anticipate the needs of veterinarians and support efficient workflow
- Collaborate with teammates to provide exceptional patient care
- Maintain accurate medical records and support hospital operations
- Educate clients and communicate clearly regarding patient care and treatment plans
- Welcome clients and patients warmly and professionally
- Support front desk operations with strong attendance and reliability
- Communicate compassionately with clients and coworkers
- Listen to clients and help create a positive, supportive experience
- Support appointment scheduling, client communication, and hospital workflow
- Maintain a positive attitude and team-oriented approach throughout the day
- Continue learning and growing professionally through mentorship and support
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee discounts
- Quarterly team bonuses
- Continuing education allowance
- State license & VTNE fee reimbursement
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Flexible approach to compensation that reflects your skill set and future performance
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
