Veterinary Technician Supervisor – Denver Animal Protection

City and County of Denver•Denver, CO
•$69,000 - $91,000•Onsite

About The Position

Denver Animal Protection (DAP), within the Denver Department of Public Health & Environment, is hiring a Veterinary Technician Supervisor to supervise technical and professional staff and volunteers in the veterinary clinic and manage the clinic’s daily workflow and operations. The role supports high-volume, high-quality veterinary care, efficient operations, and excellent customer service at the Denver Animal Shelter. The supervisor may perform Registered Veterinary Technician duties as needed and works with veterinarians, shelter leadership, staff, volunteers, and partner organizations to coordinate veterinary services and animal care. The position is based onsite at the Denver Animal Shelter in Denver, Colorado. It ordinarily works five days per week, but requires availability for morning and evening shifts, on-call work, weekends, and holidays. The role may be called upon to assist with emergency preparedness and response. It is physically demanding and includes lifting large animals or objects, pushing, pulling, and awkward movements. Employees must complete an annual Health Performance Evaluation. The salary range stated under “What We Offer” is $69,000–$91,000. The posting also lists a position salary range of $68,773–$113,476 and identifies the target pay range as $69,000–$91,000. The position is listed as unlimited. Applicants must submit a cover letter and resume/CV.

Requirements

  • Associate’s degree in Veterinary Technician, or qualifying education and experience equivalency.
  • Two years of experience in an animal shelter or veterinary clinic setting; additional appropriate education may substitute for minimum experience requirements.
  • Valid driver’s license at the time of application.
  • Obtain a Certified Veterinary Technician license issued by the Colorado Association of Certified Veterinary Technicians within six months of hire. A credential such as Registered Veterinary Technician or Licensed Veterinary Technician issued by another state is accepted in lieu of this requirement by completion of the probationary period.
  • Keep required licenses and certifications current as a condition of employment.
  • Ability to work morning and evening shifts, on call, weekends, and holidays.
  • Ability to meet the role’s physical demands, including lifting large animals or objects, pulling, pushing, and awkward movements, and to complete an annual Health Performance Evaluation.
  • Knowledge of proper animal care and handling, including feeding, controlling, restraining, injuries, and general health.
  • Knowledge of safety hazards and precautions and the ability to establish a safe working environment.
  • Knowledge of basic veterinary techniques and procedures sufficient to assist veterinarians and perform related duties.
  • Knowledge of cleaning agents and chemicals sufficient to maintain a clean work area.
  • Knowledge of animal behavior sufficient to identify, record, and report unusual behavioral characteristics.
  • Knowledge of laboratory techniques sufficient to perform simple laboratory tests.
  • Ability to thrive in a fast-paced environment and demonstrate strong people skills, emotional intelligence, a positive attitude, and self-awareness.

Nice To Haves

  • Experience in a supervisory role.
  • Experience in an open-admission animal shelter setting that includes high-quality, high-volume spay/neuter services.
  • Fear Free Shelter certification.

Responsibilities

  • Supervise veterinary clinic staff and volunteers; monitor workflow and daily operations to support high-volume care, efficiency, and time management; consult with staff on escalated, complex, or problematic clinic needs.
  • Schedule veterinary services staff, including relief veterinarians and technicians; manage time-off requests and approve biweekly payroll timecards.
  • Onboard new veterinary team members, assess skills, and identify training needs.
  • Perform Registered Veterinary Technician duties as needed to support agency operations.
  • Maintain clinic operations in accordance with Veterinary Board and local government requirements, including euthanasia logs and OSHA compliance, and conduct periodic safety training.
  • Oversee onsite and offsite DAP vaccination clinics and support rapid client flow and high-quality customer service.
  • Communicate regularly with shelter management, staff, volunteers, and other stakeholders.
  • Provide input on staff and volunteer onboarding, training, and development, and recommend volunteer needs.
  • Maintain animal-record data integrity and coordinate billing with the Shelter Manager and Philanthropy Coordinator.
  • Coordinate medical care, surgeries, treatments, trap-neuter-release services, and other shelter needs with shelter sections and partner organizations to minimize animals’ time in the shelter or foster care.
  • Coordinate scheduling and training for visiting technical students, veterinary students, and veterinarians.
  • Ensure accurate and timely inventory, ordering, and restocking of veterinary supplies; inventory controlled substances and comply with DEA, PACFA, AAHA, and other applicable requirements.
  • Assist with veterinary services expenses and budget administration, including timely payments, reviewing and coding accounts payable, invoices, and credit card statements, and other administrative tasks.
  • Assist with planning and managing budget systems, prepare and present budget recommendations to higher management, work within budget parameters, and adjust work plans when budgets change.
  • Work with veterinarians and the Director to create and update Standard Operating Procedures in support of regulatory compliance and best practices.
  • Develop equipment maintenance and calibration schedules and coordinate equipment repair and maintenance with vendors.
  • Coordinate with Shelter and Field Services on documentation and recordkeeping for incoming neglect or cruelty cases.
  • Participate with department staff on an emergency preparedness and response team supporting the City’s Emergency Operations Plan; be available for occasional on-call emergency response and complete training relevant to assigned duties.
  • Perform other duties as assigned.

Benefits

  • Guaranteed lifelong monthly pension after vesting following five years of service.
  • 457B Retirement Plan.
  • 140 hours of PTO earned within the first year.
  • 12 paid holidays, one personal holiday, one Wellness Day, and one volunteer day per year.
  • Competitive medical, dental, and vision plans effective within one month of the start date.
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