Veterinary Technician Shift Lead, AMCS

Ethos Veterinary Health•Shoreline, WA

46d•$32 - $42•Onsite

About The Position

The ER/ICU Shift Lead at Animal Medical Center of Seattle supports and enhances team performance through effective leadership, clear communication, and a commitment to excellent patient care and team development. The role is a key liaison between nursing staff and leadership, helping shifts run smoothly and efficiently. The Shift Lead works alongside the team and provides hands-on support, guides team utilization and workflow, leads shift huddles, coaches nursing staff, and coordinates training. The role also collaborates with Supervisors and the Medical Director to address patient care challenges and resolves interpersonal conflicts while keeping the Nursing Manager informed. The Shift Lead also participates in hospital leadership meetings, represents the nursing team's perspective, supports follow-up on team feedback, communicates goals and initiatives, monitors and reports progress, and helps ensure the nursing team has the supplies and tools it needs. The position is full-time in Shoreline, Washington. Compensation is $32–$42+ per hour for LVTs, with a $2 per hour swing differential for 4 p.m.–12 a.m. and a $4.50 per hour overnight differential for 12 a.m.–8 a.m. LVTs and VTS professionals are offered a generous continuing education allowance.

Requirements

1–3 years of experience in a veterinary specialty or emergency hospital.
Strong communication and leadership skills.
Basic computer proficiency and ability to use relevant software.
Ability to work in a fast-paced, stressful work environment.
Ability to maintain professionalism and composure.
Ability to communicate professionally with teammates, leadership, and clients.
High school diploma or equivalent.

Nice To Haves

Certification as a veterinary nurse or technician is preferred.

Responsibilities

Work directly with the team each shift to maintain service quality and efficiency and support high standards of care and service.
Guide team utilization and manage resources to support efficient workflow, patient care, and hospital needs.
Organize shift huddles to prioritize tasks and support quality patient care.
Coach and guide the nursing care team, identify performance issues, and advise the ER/ICU Supervisor on improvement plans.
Foster a learning culture and coordinate training opportunities with the Nursing Trainer.
Collaborate with Supervisors and the Medical Director to resolve patient care issues.
Resolve interpersonal conflicts in the moment and inform the Nursing Manager as appropriate.
Participate in hospital leadership meetings, represent the nursing team's perspective, share feedback, and support follow-up actions.
Uphold the Ethos mission, vision, values, inclusivity, and equitable treatment.
Communicate daily goals and longer-term initiatives to the nursing team; monitor and report individual and team progress to the team and hospital leadership.
Check that the nursing team has necessary supplies, medical equipment, and tools.
Perform other duties as assigned.