Veterinary Technician Manager

Innovetive PetCare•Austin, TX

13d•Onsite

About The Position

Animal Medical Center of Austin (AMC Austin) is seeking an experienced, credentialed Veterinary Technician Manager to join our leadership team. This is an exciting opportunity for a strong Veterinary Technician leader who enjoys mentoring others, improving hospital operations, and making a meaningful impact while continuing to work directly with patients, clients, doctors, and the technical team. Unlike traditional management positions, this is a true working manager role that combines hands-on veterinary medicine with leadership, business operations, and team development. As our Veterinary Technician Manager, you will serve as a key member of the hospital leadership team while remaining actively involved on the treatment floor. You will spend a significant portion of your time in scrubs supporting appointments, assisting with surgery and anesthesia, helping manage patient flow, mentoring team members, and ensuring the hospital operates efficiently each day. In addition to your technical responsibilities, you will partner closely with the Medical Director, Regional Operations Manager, and Innovetive Petcare leadership team to support hospital operations, team development, financial performance, employee engagement, and business growth. This role was designed for an experienced Veterinary Technician leader who wants to expand beyond traditional technical leadership and gain experience in the operational, financial, and people-management aspects of veterinary hospital leadership. You'll gain hands-on experience in hospital operations, staffing, payroll, inventory management, recruiting, employee development, financial performance, and business operations—creating a pathway toward future Practice Manager opportunities within Animal Medical Center of Austin and Innovetive Petcare. As Animal Medical Center of Austin continues to grow, we recognize the need for a dedicated technical and operational leader who can support both the medical and business needs of the hospital.

Requirements

Credentialed Veterinary Technician (or TX Eligible)
Minimum of 3 years of Veterinary Technician experience
Previous Lead Technician, Supervisor, Team Lead, or Management experience preferred
Strong technical and patient-care skills
Excellent communication and organizational abilities
Ability to multitask and prioritize in a fast-paced environment
Positive leadership mindset and desire to mentor others
Ability to work independently while collaborating effectively with the team
Strong problem-solving and decision-making skills
Experience managing or supervising veterinary support staff
Strong understanding of veterinary hospital operations
Experience with inventory management and staffing coordination
Experience coaching and developing team members
Passion for leadership, mentorship, and professional development
Interest in pursuing long-term hospital leadership opportunities

Responsibilities

Supporting appointments and patient care
Assisting with surgery and anesthesia monitoring
Performing treatments and nursing care
Helping manage patient flow and hospital efficiency
Supporting doctors and fellow technicians during busy periods
Serving as a technical resource for the team
Mentoring Veterinary Technicians and Veterinary Assistants
Assisting with training and onboarding new team members
Helping increase appointment capacity when needed
Maintaining a visible leadership presence on the treatment floor
Supporting high-quality patient care and client service standards
Participating in Innovetive Petcare leadership meetings, training programs, and required business initiatives
Supporting hospital financial performance and key business metrics
Reviewing and understanding profit and loss statements (P&L)
Assisting with inventory management, purchasing, and cost control
Monitoring inventory counts and helping maintain appropriate stock levels
Supporting payroll review and timecard management
Assisting with schedule creation and staffing coverage planning
Supporting employee recruitment, interviewing, hiring, onboarding, and retention efforts
Participating in employee coaching, development, and performance management
Holding team members accountable to hospital standards, expectations, and policies
Supporting corrective action and employee relations discussions when necessary
Assisting with termination processes in partnership with hospital leadership and Human Resources
Coordinating communication between leadership and staff
Identifying workflow challenges and implementing process improvements
Monitoring staff training progress and skill development
Supporting marketing initiatives and hospital growth strategies
Ensuring hospital policies and procedures are consistently followed
Mentor and support Veterinary Technicians and Veterinary Assistants
Help onboard and train new team members
Promote a positive, collaborative, and accountable team culture
Support ongoing staff development and continuing education
Hold team members accountable to established standards and expectations
Identify opportunities to improve technician utilization and efficiency
Help create clear career growth pathways for team members
Serve as a resource for questions, guidance, and support
Partner with hospital leadership to develop future leaders within the organization
Technical workflow efficiency
Team productivity and accountability
Inventory management and cost control
Labor management and scheduling efficiency
Employee retention and engagement
Staff training and development
Client experience and hospital growth
Financial performance and operational consistency
Communication and collaboration between departments