Veterinary Technician Lead - Urgent Care

COVE Animal Health•Middletown, CT

1h•Onsite

About The Position

Pieper Veterinary Berlin Street in Middletown, CT, is seeking a skilled and compassionate Veterinary Technician Supervisor to join our Urgent Care team. This role is ideal for a technician who is passionate about patient care, confident in their technical abilities, and eager to step into a leadership position within a collaborative, team-focused setting. As an Urgent Care Supervisor, you will have the opportunity to utilize your full skill set while guiding and supporting a dedicated team of professionals. You will work alongside experienced colleagues in an environment where your expertise is valued, your leadership is supported, and your contributions directly impact both patient outcomes and team success. At Pieper Veterinary, our vision is simple: to make the community – and the animals and people – happier and healthier. If that mission resonates with you and you’re ready to take the next step in your career, we would love to connect. Our hospital locations work closely together with each other as well as the Specialty/ER location in Middletown to provide the best possible care for the pets we see. We want to retain and develop our talent to the best of our ability. You can expect numerous in-house CE opportunities, and any mentoring available to support and achieve your goals. We pride ourselves on recognizing top talent and strong work ethic and if you demonstrate those things, you can expect to be promoted from within. We are seeking a highly skilled and experienced Veterinary Technician to lead the organization, coordination, and supervision of shared resources and staff within our specialty service. In this Supervisor role, you will continue to function as a Veterinary Technician while also providing leadership, direction, training, and ongoing support to your team. The ideal candidate is a technician with strong anesthesia proficiency and a commitment to clinical excellence. This role requires both advanced technical expertise and the ability to guide others through mentorship, clear communication, and consistent support in a fast-paced environment. In addition, you will play a key role in upholding hospital standards, promoting established protocols, and fostering a respectful, collaborative, and high-performing workplace culture. At Pieper, we believe veterinary medicine is a team-driven profession, and we are looking for a confident, motivated leader who thrives in collaboration and is dedicated to delivering the highest level of patient care.

Requirements

Preferably 5+ years emergency or urgent care or equivalent experience.
Prior supervisor or team lead experience.
Knowledge of Anesthesia and monitoring.
Phlebotomy.
Knowledge of the procedures used for scheduling patients, receiving, treating, ordering medical supplies, and requesting laboratory tests.
Knowledge of the use, care, and storage of veterinary instruments, materials, and equipment.
Knowledge of sterilization techniques to sterilize various instruments and materials.
Knowledge of the instruments, materials, and standardized procedures used in the full variety of treatments to prepare and provide ‘tableside’ assistance.
Knowledge of principles and processes for providing client and personal services. This includes client needs assessment, meeting quality standards for services, and evaluation of client satisfaction.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Ability to work independently on assigned tasks as well as to accept directions on given assignments.
Must be 18 years or older to apply.

Nice To Haves

Associates in Veterinary Technology is a plus.
CVT license is a plus.

Responsibilities

Lead the organization, coordination, and supervision of shared resources and staff within our specialty service.
Function as a Veterinary Technician while also providing leadership, direction, training, and ongoing support to your team.
Uphold hospital standards.
Promote established protocols.
Foster a respectful, collaborative, and high-performing workplace culture.
Provide leadership, direction, training, and ongoing support to your team.
Guide others through mentorship, clear communication, and consistent support in a fast-paced environment.