About The Position

The Veterinary Technician, Clinic & Community Services plays a vital role in delivering accessible, high-quality veterinary care to pet owners facing financial or accessibility barriers. This position directly supports Animal Friends’ mission by ensuring safe, compassionate care for patients while assisting in high-volume spay/neuter surgeries, general practice appointments, and community-focused vaccine clinics. This role works closely with veterinarians, support staff, and clients to provide excellent patient care, educate pet owners, and maintain a humane, efficient, and supportive clinical environment that serves both people and animals.

Requirements

  • High school diploma or equivalent; graduate of an accredited Veterinary Technician program
  • Hands-on veterinary or clinical experience required
  • Anesthesia experience required
  • Knowledge of veterinary medical terminology and procedures
  • Ability to perform SQ, IM, and IV injections
  • Strong communication, organization, and time management skills
  • Ability to work in a fast-paced, high-volume clinical environment
  • Ability to safely handle and restrain animals
  • Flexible schedule including occasional evenings, weekends, and special events
  • Comfortable working around dogs, cats, and other animals with varying medical and behavioral needs
  • Reliable transportation and consistent attendance required

Nice To Haves

  • CVT preferred
  • Experience in shelter medicine, high-volume spay/neuter (HQHVSN), TNVR programs, or general practice/ER settings
  • Experience working with feral cats or medically complex patients
  • Strong background in client education and community-based care

Responsibilities

  • Provide compassionate, high-quality care to canine and feline patients of all ages, breeds, and medical or behavioral conditions
  • Support veterinarians during exams, surgeries, dental procedures, and vaccine clinics
  • Administer and monitor anesthesia, including induction, intubation, maintenance, and recovery
  • Prepare patients and surgical sites using proper aseptic techniques
  • Collect patient histories, take vital signs, place IV catheters, and perform laboratory testing
  • Administer medications, vaccines, and treatments as directed
  • Assist in diagnostic imaging and sample collection (blood, urine, fecal)
  • Safely restrain animals, including fractious patients and feral cats
  • Maintain surgical instruments, equipment, and treatment areas
  • Educate clients on spay/neuter, vaccines, disease prevention, medications, and animal care
  • Clearly explain procedures, discharge instructions, and follow-up care
  • Provide compassionate support to clients in stressful or emotional situations
  • Respond to calls, voicemails, and client inquiries in a timely and professional manner
  • Communicate clinic services, pricing, and available community programs
  • Accurately document patient care and client communications in medical records
  • Maintain controlled substance logs and adhere to clinic policies
  • Support scheduling, reporting, and daily clinic operations
  • Maintain cleanliness and organization of exam rooms, surgical suites, and kennels
  • Participate in high-volume clinics, outreach efforts, and special events
  • Perform other responsibilities as assigned to support organizational needs

Benefits

  • Medical, dental, and vision insurance (for eligible full-time employees)
  • Paid time off, holidays (for full-time employees), and birthday pay
  • Retirement plan with employer contribution
  • Employee Assistance Program
  • Continuing education and professional development opportunities
  • Pet care discounts and on-site clinic benefits
  • Casual dress and Animal Friends gear
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