Veterinary Referral Relationship Manager
Ethos Veterinary Health•Clearwater, FL
•$75,000 - $85,000•Remote
About The Position
The Veterinary Referral Relationship Manager serves as the primary liaison between specialty and emergency hospitals and referring veterinary practices. This role drives referral development, veterinary marketing initiatives, and strategic relationship management to improve access to advanced veterinary care and strengthen hospital partnerships. Candidates with experience in veterinary sales, veterinary marketing, veterinary account management, business development, or animal health industry roles are strongly encouraged to apply.
Requirements
- 3–5 years of experience in veterinary sales, veterinary account management, marketing, business development, or customer relationship management
- Veterinary industry experience strongly preferred (ER, specialty, or general practice exposure a plus)
- Strong communication, relationship-building, and presentation skills
- Ability to manage multiple accounts, priorities, and field-based responsibilities
- Experience with CRM systems and basic performance tracking/reporting
- Strong organizational skills and attention to detail
- Valid driver’s license, clean driving record, and reliable transportation required
Responsibilities
- Serve as the primary Relationship Manager for assigned territory
- Build and maintain relationships with referring veterinarians, practice managers, and veterinary hospital teams
- Conduct consistent in-person visits, outreach calls, and engagement with referral partners
- Drive referral growth for specialty neurology and emergency/critical care services
- Plan and execute veterinary CE events, lunch-and-learns, and referral engagement programs
- Partner with hospital leadership and marketing teams on service line growth initiatives
- Track and analyze referral activity using CRM systems and reporting tools
- Identify trends, opportunities, and barriers within the referral network
- Improve the referral experience and communication between hospitals and referring veterinarians
- Support community outreach and veterinary partnership development initiatives
Benefits
- Medical, dental, and vision insurance
- 401(k) with employer match
- Paid time off + paid holidays
- Mileage reimbursement for all field travel
- Employee pet care discounts
- Internal training and development opportunities
- Support from centralized marketing and referral growth teams
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
