Veterinary Receptionist - Billings, MT

Best Friends Animal Hospital and Urgent Care Center • Billings, MT

26d • Onsite

About The Position

Best Friends Animal Hospital is seeking an experienced full-time Client Care Specialist to join our fast-paced and collaborative team. We are committed to providing exceptional care to our patients and outstanding service to their owners. In this role, you will be the first point of contact for our clients, delivering personalized, compassionate service while helping ensure smooth daily operations within the hospital.

Requirements

• Previous veterinary or client service experience preferred
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a busy setting
• Positive attitude and passion for veterinary medicine
• Commitment to learning and professional growth
• Team-oriented mindset with a strong work ethic

Responsibilities

• Serve as the first point of contact for clients in person and over the phone
• Schedule appointments and manage client communications
• Maintain accurate client accounts and medical records
• Admit and discharge patients efficiently and compassionately
• Provide personalized, high-quality customer service
• Support daily front desk operations in a fast-paced environment

Benefits

• Competitive pay
• 401(k) matching
• Tuition support
• Referral bonuses
• Comprehensive medical, dental, and vision coverage with supplemental options
• Up to three weeks of paid parental leave
• Generous PTO
• Employee discounts
• Quarterly team bonuses
• Continuing education allowance
• Uniform allowance
• Six paid holidays
• Employee Assistance Program
• Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed