Veterinary Receptionist - Fort Worth, TX

Penny Paws Animal Hospital - Fort Worth • Fort Worth, TX

2d • Onsite

About The Position

This Veterinary Receptionist opportunity offers a chance to be the welcoming face of a busy, client-focused hospital where both pets and people matter. As a Veterinary Receptionist, you’ll play a key role in creating a positive experience for every client while supporting a team dedicated to high-quality care. The role is in a supportive, team-oriented environment that feels like family, offering the opportunity to grow and gain experience in veterinary medicine. It's a role where communication skills truly make a difference, blending organization, client care, and purpose.

Requirements

• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Positive attitude and team-oriented mindset
• Comfort working with animals and their owners
• Basic computer skills and attention to detail
• High school diploma or equivalent

Nice To Haves

• Hands-on experience in a growing veterinary environment
• The chance to build relationships with clients and their pets
• A meaningful role where no two days are the same

Responsibilities

• Greet clients and pets warmly, creating a welcoming first impression
• Answer phones, take messages, and assist with client questions
• Schedule appointments and help manage daily workflow
• Provide estimates and explain services clearly
• Triage routine vs. urgent cases and communicate with medical staff
• Maintain accurate medical records and client information
• Process payments, invoices, and daily transactions

Benefits

• Competitive pay
• 401(k) matching
• Tuition support
• Referral bonuses
• Comprehensive medical, dental, and vision coverage
• Supplemental insurance options
• Up to three weeks of paid parental leave
• Generous PTO
• Employee discounts
• Quarterly team bonuses
• Continuing education allowance
• Uniform allowance
• Six paid holidays
• Employee Assistance Program
• Flexible approach to compensation
• Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED