Veterinary Receptionist

Alliance Animal Health•Lubbock, TX

7d•$12 - $15•Onsite

About The Position

Lubbock Small Animal Emergency Clinic is seeking a Veterinary Receptionist to join their team. This role is crucial for maintaining the hospital's reception area, welcoming clients and patients, and providing compassionate support. The clinic emphasizes high-level veterinary medicine with friendly, compassionate service, treating every patient with loving attention and care. They are now open 24/7 for emergencies and serve Lubbock, TX, and surrounding areas, catering to cats, dogs, and exotic pets.

Requirements

Minimum of 1-year veterinary experience preferred
Previous customer service experience
Compassionate and calm team-player
Ability to multi-task
Strong communication skills
Highly organized
Possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset
Must be able to withstand unpleasant odors and noises
May be exposed to bites, scratches, animal waste and potentially contagious diseases

Responsibilities

Maintain the visual appeal of the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients
Process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to clients
Be comfortable with various medical outcomes

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
Career Development Opportunities
Referral Bonus Program for most positions!
Personal Pet Discounts
Holiday Pay
Uniform Allowance
Bonuses