Veterinary Receptionist

Frontier Veterinary Clinic•Abilene, TX

1d•Onsite

About The Position

Frontier Veterinary Clinic is a full service veterinary hospital that provides thorough, compassionate, modern, and affordable care for your animals. Formerly known as Mobile Veterinary Clinic, we have been serving Abilene's pets and their families since 1976. It is our mission to positively impact people's lives through the health and wellness of their pets. The job duties include maintaining the visual appeal of the hospital reception area, greeting and welcoming clients and patients, answering questions and triaging client concerns, answering calls or emails and directing them to the appropriate party for resolution, scheduling appointments to maximize efficiency and daily flow, checking in and checking out clients, and processing payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. The role requires the ability to withstand unpleasant odors and noises and may involve exposure to bites, scratches, animal waste, and potentially contagious diseases. Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands-on, interactive training and continuing development.

Requirements

Minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset
Must be able to withstand unpleasant odors and noises
May be exposed to bites, scratches, animal waste and potentially contagious diseases

Nice To Haves

Experienced Receptionist

Responsibilities

Maintain the visual appeal of the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients
Process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
Be comfortable with various medical outcomes