Veterinary Receptionist - Ludington, MI
About The Position
Country Veterinary Clinic is looking to add a full-time Veterinary Receptionist to our front desk team. We are looking for someone who is passionate about patient care, providing great client service, and who enjoys working with a team in a positive work environment. This role plays an important part in our community's reputation and in supporting our clients and patients by providing great customer service. A love of animals and a customer service background is a great fit for this position. If you enjoy working in a fast-paced environment where teamwork and kindness matter, then you will fit right in!
Requirements
- A positive attitude and respect for others
- Dedication to being your best
- Willingness to ask for help
- Empathy for our clients, team members, and yourself
- Strong customer service skills
- Ability to multitask and stay calm in a fast-paced environment
Nice To Haves
- Passionate about patient care
- Passionate about providing great client service
- Enjoys working with a team in a positive work environment
- Love of animals
- Customer service background
Responsibilities
- Greet clients and patients warmly and create a positive first impression
- Maintain a professional attitude every day
- Manage multiple phone lines and communicate with clients via email and text throughout the day
- Schedule appointments, process payments, and manage daily workflow for a multi-doctor practice
- Maintain accurate client and patient records
- Ensure that the reception area is welcoming, clean, and comfortable for clients.
- Communicate and coordinate with doctors and support staff to maintain smooth patient flow
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee discounts
- Quarterly team bonuses
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
- Health Insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
