Veterinary Receptionist

Mission Pet Health • Chicago, IL

3d • Onsite

About The Position

Duke Animal Hospital is committed to providing exceptional, trusted care in a welcoming and relaxed environment, focusing on education and high-quality medical services. The local community in Chicago has recognized this dedication, reflected in our excellent 4.6-star Google rating. Here, you will join a supportive and experienced group of professionals who prioritize notable veterinary standards for every patient. This is an outstanding opportunity for you to join a robust practice where you can truly do your best work every day. When you join Duke Animal Hospital, you are becoming part of a dedicated and growing team. The practice has recently expanded its services and hours to meet the community demand, demonstrating stability and success. You will be supported by a large and experienced medical team, including the nine veterinarians mentioned by our clients. Our consistent office hours, including early opening times, provide predictability, and we even reserve a protected hour on Fridays for internal meetings, ensuring open communication so that all teammates are aligned and ready to succeed. We offer comprehensive medical care designed to allow you to practice high-level diagnostics and procedures. Our diagnostic toolkit includes advanced capabilities like Echocardiograms, Ultrasounds, and standard Radiographs and Labwork. Our surgical suite supports complex procedures, including Exploratory Laparotomy, Cystotomy, Gastropexy, Splenectomy, and specialized soft tissue surgery like Stenonic Nares Repair, alongside routine Periodontal Procedures and Spays/Neuters. We are also deeply committed to managing chronic illness and providing sensitive End of Life Care, ensuring our approach covers the entire spectrum of patient needs. Located centrally in Chicago, Illinois, the Duke Animal Hospital offers you the opportunity to live and work in one of America’s most dynamic and culturally rich major cities. Situated on N. Ashland Ave., you are serving a highly engaged and appreciative client base—a landslide of people who stream through our door every day, entrusting us with their beloved pets. Chicago offers world-class dining, parks, entertainment, and professional opportunities, making it an ideal place for you to settle, build your career, and grow.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• A flexible schedule, including some weekends and holidays, is required.

Nice To Haves

• Experience with veterinary software is preferred.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Educate clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Benefits

• Competitive hourly rate based on your experience
• Comprehensive benefits package
• Health, Dental, and Vision insurance
• Employee Assistance Program (EAP)
• 401k retirement plan
• Life Insurance
• Short-Term Disability options
• Educational assistance is available to enroll in AVMA-accredited veterinary technician programs
• Paid time off
• Discounted veterinary care for your own pets
• Free 24/7 access to doctors through Teladoc

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed