Veterinary Receptionist - Aiea, HI

Vetcor • Aiea, HI

12d • Onsite

About The Position

Aloha Affordable Veterinary Services is looking for an experienced Veterinary Receptionist to join their team in Aiea, HI. The role is responsible for providing exceptional client service, managing appointments, maintaining records, and communicating with clients and the medical team. The position offers a four-day workweek and the opportunity to work with rescue groups. The company is committed to providing high-quality veterinary care at an affordable cost.

Requirements

• Previous veterinary reception or relevant veterinary client service experience
• Ability to multitask, prioritize, and manage time efficiently
• Ability to work independently on assigned tasks and accept direction when needed
• Ability to understand and carry out oral and written instructions
• Basic understanding of animal behavior and veterinary health care
• A genuine passion for working with animals and their owners
• Strong interpersonal and communication skills
• Ability to communicate effectively with pet owners and veterinary team members
• Strong attention to detail and commitment to maintaining accurate patient records
• A compassionate, dependable, and team-oriented approach
• Ability to remain organized and productive in a busy veterinary environment
• Availability to work the rotating four-day schedule

Responsibilities

• Welcome clients and patients with professionalism, warmth, and compassion
• Provide exceptional customer service throughout the client experience
• Answer incoming phone calls and assist clients with questions and requests
• Schedule and coordinate veterinary appointments
• Help maintain an organized and efficient reception area and daily workflow
• Communicate clearly with clients, veterinarians, and veterinary support staff
• Maintain accurate client and patient information and records
• Support clients with compassion and professionalism, including during stressful or emotional situations
• Use a basic understanding of animal behavior and veterinary care to support effective client communication
• Multitask and prioritize responsibilities in a busy veterinary environment
• Work independently on assigned responsibilities while also taking direction from hospital leadership and team members
• Follow oral and written instructions accurately
• Collaborate with teammates to create a positive experience for clients and patients
• Support the hospital’s work with rescue organizations and animals in need
• Contribute to an innovative, supportive, and fun-loving team environment

Benefits

• Flexible compensation that reflects your skill set and future performance
• 401(k) matching
• Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• tuition support
• referral bonuses
• occasional bonus opportunities
• Medical, dental, and vision coverage
• Supplemental insurance options
• Sick Time / Paid Time Off
• paid parental leave for eligible employees
• employee pet-care benefits
• Quarterly Team Rewards Bonus Program
• professional development opportunities
• continuing education allowance
• uniform allowance
• online community where teammates can connect, share ideas, and support one another
• Six paid holidays
• Employee Assistance Program
• employee discounts
• rotating four-day workweek
• excellent work-life balance
• Free or discounted lab work for employee pets
• Discounts on veterinary services, products, and pet food

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed