Veterinary Receptionist - San Rafael, CA
About The Position
Marin Pet Hospital is hiring a Veterinary Receptionist! This position is perfect for someone who loves animals, thrives in a fast-paced environment, and enjoys creating a welcoming experience for both pets and their people. As a Veterinary Receptionist, you’ll serve as the first point of contact for clients while helping maintain smooth daily operations at the front desk. Whether you’re greeting patients, managing appointments, or supporting pet owners through every visit, your role as a Veterinary Receptionist will make a meaningful difference every day. Diversity, equity, and inclusion are core values at Marin Pet Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Requirements
- Strong customer service and communication skills
- Ability to multitask and stay organized in a fast-paced setting
- Positive attitude and team-oriented mindset
- Compassion for animals and the people who love them
- Attention to detail and reliability
Nice To Haves
- Previous veterinary or medical reception experience is a plus
- Desire to learn, grow, and contribute to a supportive clinic culture
Responsibilities
- Manage multiple phone lines and assist clients with scheduling appointments
- Greet clients and pets warmly and professionally
- Process payments and maintain accurate records
- Ensure the reception area remains clean, organized, and welcoming
- Support communication between clients and the veterinary team
- Provide excellent customer service while helping clients feel informed and supported
- Help maintain efficient front desk operations in a busy veterinary environment
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee discounts
- Quarterly team bonuses
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Lunch breaks you can actually take
- Flexible scheduling to support healthy work-life balance
- Coffee runs, snacks, ice cream parties, and team meals
- A workplace that celebrates birthdays, milestones, and team accomplishments
- Mentorship and continued learning opportunities
- A collaborative environment where your contributions are appreciated
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
