Veterinary Receptionist
About The Position
Grace Park Animal Hospital is a family-owned, small business focused on creating a supportive, team-oriented culture. We want to work with people who enjoy their job, the people they work with, and who feel a sense of accomplishment after a challenging day. Veterinary medicine can be tough, but having a supportive team around you can make that easier. That’s why we are looking for compassionate, empathetic folks who value the human-animal bond as much as we do and will work with us to fulfill our mission of providing exceptional care to pets and the people who love them.
Requirements
- High school diploma or equivalent.
- 1+ years of previous experience as a veterinary receptionist in an animal hospital setting is preferred.
- Must have an outstanding phone personality.
- Strong communication and interpersonal skills.
- Ability to multi-task and work under pressure at a quick pace in a fast-paced environment.
- Attention to detail is a must.
- Good organization and time management is necessary.
- Proficiency in using computers and veterinary software (preferred).
- Ability to work around substances such as animal saliva, blood, urine, fecal material, vomit, etc.
- Comfortable and able to work with all breeds, temperaments, and sizes of dogs and cats.
Nice To Haves
- Further education is a plus.
- Proficiency in using computers and veterinary software.
Responsibilities
- Ensuring that clients and patients receive excellent service and care through teamwork and friendly interactions.
- Provide outstanding customer service in person and over the phone.
- Perform administrative duties including, but not limited to, answering phones, managing client inquiries, scheduling appointments, and responding to emails and text messages.
- Maintaining accurate documentation in the computerized medical record.
- Check patients in for appointments and boarding.
- Check clients out and perform financial transactions accurately.
- Move throughout the hospital, delivering messages, checking patients in/out and walking them on a leash or carrying them in a carrier.
Benefits
- Competitive salary, commensurate with your skill level.
- Bonus compensation based on hospital production.
- Paid time off and holiday pay for full-time.
- Medical, dental, and vision insurance with 100% employer paid premiums.
- 401(k) plan with a 4% company match.
- Discounted pet care.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
