Veterinary Receptionist

Banfield Pet Hospital • Westlake Village, CA

13d • $17 - $22 • Onsite

About The Position

Provide customer service such as greet customers, answer questions, process incoming patients, and handle payments. Answer phone calls, which may involve answering questions and screening and scheduling appointments. Handle incoming and outgoing mail and email. Update and file patient charts. Enter data into a computerized billing program. Process credit card payments and prepare bank deposits. Retrieve prescriptions. Assist with pet supply purchases such as pet food, supplements, and grooming items. Maintain the cleanliness of the waiting room.

Requirements

• Customer service skills
• Ability to greet customers
• Ability to answer questions
• Ability to process incoming patients
• Ability to handle payments
• Ability to answer phone calls
• Ability to screen and schedule appointments
• Ability to handle mail and email
• Ability to update and file patient charts
• Ability to enter data into a computerized billing program
• Ability to process credit card payments
• Ability to prepare bank deposits
• Ability to retrieve prescriptions
• Ability to assist with pet supply purchases
• Ability to maintain cleanliness of the waiting room

Responsibilities

• Greet customers
• Answer questions
• Process incoming patients
• Handle payments
• Answer phone calls
• Screen and schedule appointments
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into a computerized billing program
• Process credit card payments
• Prepare bank deposits
• Retrieve prescriptions
• Assist with pet supply purchases
• Maintain the cleanliness of the waiting room

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Retirement Plans (401(k) and Roth)
• Paid Time Off and Holidays
• Top-Tier Mental Health and Wellbeing Resources
• Associate Life Insurance (company-paid) & Supplemental Life Insurance
• Company-Paid Short- and Long-Term Disability
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Paid Parental Leave
• Continuing Education Allowance (for Eligible Positions)
• Back-Up Child and Elder Care & Family Support Resources
• Fertility and Family Building Support
• Digital Exercise Therapy
• Voluntary Protection Benefits
• Legal Plan
• Identity Protection
• Commuter Benefits
• Three Free Optimum Wellness Plans for Pets
• Exclusive Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed