Veterinary Receptionist - Columbus, OH

Purrfect Care Feline Medical Center•Columbus, OH

10d•Onsite

About The Position

Purrfect Care Feline Medical Center is a cats-only practice built around progressive, feline-specific medicine. Our clients come to us because they want care designed just for their cats, and that experience starts the moment they call or walk through our door. As our Veterinary Receptionist, you’ll be the friendly voice and welcoming face of our clinic. You’ll keep the day running smoothly, support our clinical team, and make every client feel heard (especially when they tell you why their kitty is the best one that has ever lived).

Requirements

Customer service, reception, or front desk experience; veterinary experience is a plus but not required
A genuine passion for pets, especially cats, that shows up every day
Strong communication and listening skills, on the phone and in person
Empathy and patience with clients, coworkers, and yourself
A positive, team-first attitude and a willingness to ask for and offer help
Strong organization and the ability to multitask in a busy environment
Basic computer skills; experience with veterinary practice management software is a plus
A commitment to respect and teamwork, knowing that remarkable results come from working together

Nice To Haves

veterinary experience is a plus
experience with veterinary practice management software is a plus

Responsibilities

Greet clients and their cats warmly and check them in and out efficiently
Answer phones, return messages, and respond to client questions with care and clarity
Schedule appointments and manage the daily calendar to keep the clinic on track
Process payments, estimates, and invoices accurately
Maintain and update medical records and client information
Handle prescription and food requests and coordinate them with the medical team
Communicate clearly with veterinarians and technicians about patient flow and client needs
Support clients with compassion during emotional moments, including difficult diagnoses and end-of-life care
Keep the front desk and reception area clean, organized, and calm for anxious feline patients

Benefits

Competitive pay
401(k) matching
tuition support
referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options
up to three weeks of paid parental leave
generous PTO
employee pet discounts
Quarterly team bonuses
professional development opportunities
continuing education allowance
uniform allowance
Six paid holidays
an Employee Assistance Program
an employee discount program
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program
Referral bonus program
Health insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
Sick Time / Paid Time Off
Free or discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program