Veterinary Receptionist - Chelmsford, MA

Countryside Veterinary HospitalChelmsford, MA
$18 - $20Onsite

About The Position

Countryside Veterinary Hospital is seeking a Veterinary Receptionist to join their outstanding team. The ideal candidate is hardworking, friendly, proactive, and enjoys working in a fast-paced environment. Countryside Veterinary Hospital is a well-established, multi-doctor, full-service veterinary hospital dedicated to providing exceptional patient care and client service. The team takes pride in creating a welcoming experience for every client and patient while supporting one another in a collaborative and positive workplace culture.

Requirements

  • Excellent customer service and communication skills
  • Strong multitasking and organizational abilities
  • High level of computer proficiency
  • Exceptional telephone communication skills
  • Positive attitude and outgoing personality
  • Ability to thrive in a high-energy, fast-paced environment
  • Team-oriented mindset and willingness to support coworkers

Nice To Haves

  • Veterinary hospital experience preferred

Responsibilities

  • Manage multiple phone lines and assist clients with scheduling appointments
  • Welcome clients and patients with warmth and professionalism
  • Process payments and maintain accurate client records
  • Support patient check-in and check-out procedures
  • Communicate hospital services, policies, and recommendations clearly
  • Maintain a clean, organized, and welcoming reception area
  • Assist with daily front desk operations and workflow management
  • Deliver exceptional customer service during every client interaction

Benefits

  • Competitive pay
  • 401(k) matching
  • Tuition support
  • Referral bonuses
  • Comprehensive medical, dental, and vision coverage with supplemental options
  • Up to three weeks of paid parental leave
  • Generous PTO
  • Employee discounts
  • Quarterly team bonuses
  • Professional development opportunities
  • Continuing education allowance
  • Uniform allowance
  • Six paid holidays
  • Employee Assistance Program
  • Flexible approach to compensation that will reflect your skillset and future performance
  • Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Free/discounted lab work for all employee pets
  • Pet discounts on services and products
  • Pet food discount program
  • Quarterly Team Rewards Bonus Program
  • Supportive team that encourages learning and success
  • Meaningful relationships with clients, patients, and coworkers
  • Positive workplace culture built on teamwork and compassion
  • Opportunity to make a difference in the lives of pets every day
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