Veterinary Receptionist

Alliance Animal HealthLebanon, NH
Onsite

About The Position

Stonecliff Animal Clinic of New Hampshire is a multi-doctor, full-service general practice providing the highest quality veterinary medicine since 1990. We are the sister hospital to Dr. Dan Kelly’s Stonecliff Veterinary Surgical Center. Our brand-new facility offers top notch services including preventative care, wellness care, routine and complex surgery, ultrasound, dental and behavioral case management, and so much more! We pride ourself on being an AAHA accredited hospital, USDA accredited hospital, AND part of the American Association of Feline Practitioners. Our goal is to provide the best veterinary medical care in the northeast with state-of-the-art equipment, the most knowledgeable staff, and a genuine love for our patients and their companions. We are committed to educating our clients with the most up-to-date information so that they can make informed choices about their pets’ health and lifestyle so that they can live happy, healthy lives for years to come. We are growing and looking to add more colleagues that are passionate about client care to our team! We love to welcome new teammates and we also love teaching- so you'll fit right in whether you're a multi-year veteran or brand new to vet med! Our hours of operation are: Monday - Wednesday: 7:30AM - 7:00PM Thursday - Saturday: 7:30AM - 5:00PM We are closed on Sundays.

Requirements

  • Experienced Receptionist with a minimum of 1-year veterinary experience preferred
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset

Responsibilities

  • Maintain the visual appeal or the hospital reception area
  • Greet and welcome clients and patients
  • Answer questions and triage client concerns
  • Answer calls or emails and direct to the appropriate party for resolution
  • Schedule appointments to maximize efficiency and daily flow
  • Check in and check out clients and process payments
  • Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
  • Must be comfortable with various medical outcomes

Benefits

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Competitive Compensation
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Personal Pet Discounts
  • Holiday Pay
  • Uniform Allowance
  • Bonuses
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