Veterinary Receptionist - Brick, NJ

Vetcor•Brick, NJ

3d•Onsite

About The Position

Laurelton Veterinary Hospital is seeking an experienced, detail-oriented Client Service Representative to join our fast-paced veterinary team. This role is ideal for someone who thrives in a client-focused environment, enjoys staying organized in a busy setting, and understands the importance of creating a positive experience for both pets and their owners. Our reception team plays a vital role in the success of the hospital by serving as the first point of contact for clients while supporting the doctors, technicians, and patients behind the scenes. If you're reliable, compassionate, and ready to be part of a collaborative team, we'd love to meet you.

Requirements

Minimum of 2 years of veterinary hospital experience required
Experience using AVImark software required
Strong attention to detail and accuracy
Excellent customer service and communication skills
Ability to multitask and stay organized in a fast-paced environment
Reliable, punctual, and dependable work ethic
Ability to handle challenging situations professionally and calmly
Positive attitude and willingness to support teammates wherever needed
Commitment to delivering exceptional patient and client care

Responsibilities

Greet clients and patients while creating a welcoming first impression
Manage a high-volume phone system and efficiently schedule appointments
Accurately enter medical records and client information into AVImark
Process invoices, payments, and financial transactions
Coordinate with doctors and technicians to maintain efficient workflow
Answer client questions with professionalism, empathy, and compassion
Assist with follow-up calls, appointment reminders, and client communication
Support daily hospital operations and front desk organization

Benefits

Competitive pay
401(k) matching
Tuition support
Referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options
Up to three weeks of paid parental leave
Generous PTO
Employee discounts
Quarterly team bonuses
Continuing education allowance
Uniform allowance
Six paid holidays
Employee Assistance Program
Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program