Veterinary receptionist
About The Position
Join our dynamic team at COLINA VETERINARY HOSPITAL as a Veterinary Receptionist in sunny San Diego, CA! This role is perfect for individuals who are passionate about animal care and customer service, providing a warm and welcoming experience for our furry clients and their owners. At COLINA VETERINARY HOSPITAL, we have been providing exceptional veterinary care to the San Diego community for over a decade. Our clients love us for our compassionate approach and dedication to their pets' health, while our employees appreciate the supportive work environment and opportunities for growth. Colina Veterinary Hospital is a family-owned small animal practice that was established in 1967 on 5530 University Avenue, San Diego, CA. For more than 50 years this hospital has striven to provide affordable and state of the art veterinary health care. We welcome any animal that can fit through the door. Our doctors and staff are committed to give the highest standard of veterinary care and service to all our patients and clients with affordability always in mind. We offer a variety of quality veterinary services such as small animal surgery, emergency care, in-house lab diagnostics, animal dentistry, radiology, preventative medicine, stem cell therapy, medical consultations, ultrasound, prescription pet diets, pharmacy and more.
Requirements
- High school diploma or equivalent; additional education in veterinary assistance is a plus.
- Previous experience in a veterinary or healthcare reception role preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and thrive in a fast-paced environment.
- Proficient in using computer systems and veterinary software.
- Passion for animal welfare and client service.
- Team player with a positive attitude and strong work ethic.
- Flexibility to work evenings and weekends as needed.
Nice To Haves
- Spanish speaking a plus.
Responsibilities
- Greet and check in clients and their pets with a friendly demeanor.
- Manage appointment scheduling and maintain an organized front desk.
- Handle phone inquiries, provide information, and book appointments.
- Process payments and maintain accurate financial records.
- Assist with client education regarding services and pet care.
- Maintain cleanliness and organization of the reception area.
- Coordinate with veterinary staff to ensure smooth clinic operations.
- Handle client complaints and concerns with professionalism and empathy.
Benefits
- Employee discounts
- Paid time off
- Competitive salary
- Training & development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
