Veterinary Receptionist - Bogart, GA
About The Position
Mars Hill Animal Hospital is seeking a friendly and dedicated Veterinary Receptionist to join our front-desk team. If you love animals, enjoy helping people, and thrive in a fast-paced environment, we'd love to meet you. As the first point of contact for our clients, you'll play a vital role in creating a welcoming experience for pets and their families while supporting our medical team and helping our hospital run smoothly. This is a rewarding opportunity for someone who enjoys building relationships, delivering exceptional customer service, and learning more about veterinary medicine.
Requirements
- Previous customer service experience required
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Positive, upbeat, and professional attitude
- Ability to remain calm under pressure in a busy environment
- Strong attention to detail and accuracy
- Ability to work collaboratively as part of a team
- Genuine compassion for both people and animals
- Desire to learn and grow within veterinary medicine
Nice To Haves
- veterinary experience preferred
Responsibilities
- Manage multiple phone lines and assist clients with scheduling appointments
- Welcome clients and patients with warmth and professionalism
- Process payments and maintain accurate financial records
- Manage emails and client communications promptly and professionally
- Gather patient histories and maintain accurate client and patient information
- Support medical record management and documentation
- Maintain a clean, comfortable, and organized reception area
- Educate clients on basic veterinary topics including vaccinations, parasite prevention, diets, and common medical recommendations
- Support daily front desk operations and hospital workflow
- Deliver exceptional customer service during every client interaction
Benefits
- Competitive pay
- 401(k) matching
- tuition support
- referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- generous PTO
- employee discounts
- Quarterly team bonuses
- professional development opportunities
- continuing education allowance
- uniform allowance
- Six paid holidays
- Employee Assistance Program
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
