Veterinary Receptionist

Rocky Point Animal HospitalRocky Point, NC
Onsite

About The Position

At Rocky Point Animal Hospital, we believe pets are family. Our compassionate veterinary team is dedicated to providing high-quality medical care for the pets of Rocky Point no matter what. With full in-house diagnostic capabilities, we can care for pets through all stages of life. From routine wellness visits to urgent medical care, we are here to help pets live a longer, healthier, and happier life. Whether a pet needs a checkup, dental cleaning, surgery, or same-day care for illness, they can count on our experienced team to deliver attentive, personalized treatment every step of the way. Our hours of operation are: M, T, Th, F: 8AM - 6PM Wednesday: 8AM-8PM We are closed on weekends.

Requirements

  • Experienced Receptionist with a minimum of 1-year veterinary experience preferred
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset

Responsibilities

  • Maintain the visual appeal of the hospital reception area
  • Greet and welcome clients and patients
  • Answer questions and triage client concerns
  • Answer calls or emails and direct to the appropriate party for resolution
  • Schedule appointments to maximize efficiency and daily flow
  • Check in and check out clients and process payments
  • Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
  • Must be comfortable with various medical outcomes
  • Must be able to withstand unpleasant odors and noises
  • May be exposed to bites, scratches, animal waste and potentially contagious diseases

Benefits

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Personal Pet Discounts
  • Holiday Pay
  • Uniform Allowance
  • Bonuses
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