Veterinary Receptionist
About The Position
Caring Hands Tenleytown is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. At Caring Hands Animal Hospital in Tenleytown, compassion isn’t just part of our name—it’s at the heart of everything we do. Our approach to veterinary medicine is transparent, personalized, and grounded in a deep commitment to both people and pets. This shared purpose has brought together a team of exceptional professionals who live our values every day. Here, integrity leads the way. Our team shows up with consistency, empathy, and a true spirit of collaboration. We’re dedicated to creating a warm, supportive environment where clients, patients, and colleagues feel respected, understood, and cared for. We take pride in being adaptable and attentive, honoring the unique needs of every pet and person we serve. From our exam rooms to our community outreach, everything we do reflects one powerful goal: to build a better, healthier world—together with you.
Requirements
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
Nice To Haves
- Previous experience as a veterinary receptionist or medical office assistant preferred
Responsibilities
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Benefits
- medical, dental, and vision insurance
- Paid time off
- 401(k) plan for full-time employees
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
