Veterinary Receptionist
About The Position
PetCare Animal Hospital is seeking a Veterinary Receptionist to join their team. This role involves maintaining the hospital reception area, greeting clients and patients, answering questions, triaging concerns, managing calls and emails, scheduling appointments, and processing check-ins and check-outs. The receptionist will also provide emotional support to clients during difficult times and must be comfortable with various medical outcomes. The position requires the ability to withstand unpleasant odors and noises, and may involve exposure to bites, scratches, animal waste, and potentially contagious diseases. The company offers opportunities for virtual and hands-on training and continuing development.
Requirements
- Minimum of 1-year veterinary experience preferred
- Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
- Experience using Cornerstone preferred
- Highly organized and possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset
- Must be able to withstand unpleasant odors and noises
- May be exposed to bites, scratches, animal waste and potentially contagious diseases
Nice To Haves
- 1-year veterinary experience
- Experience using Cornerstone
Responsibilities
- Maintain the visual appeal of the hospital reception area
- Greet and welcome clients and patients
- Answer questions and triage client concerns
- Answer calls or emails and direct to the appropriate party for resolution
- Schedule appointments to maximize efficiency and daily flow
- Check in and check out clients and process payments
- Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
- Be comfortable with various medical outcomes
Benefits
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Personal Pet Discounts
- Holiday Pay
- Uniform Allowance
- Bonuses
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
