Veterinary Receptionist - Security, CO
About The Position
Fountain Valley Animal Hospital is hiring a Veterinary Receptionist. We are looking for a veterinary reception role where you can enjoy a predictable schedule, outstanding work-life balance, and a team that genuinely enjoys working together. Fountain Valley Animal Hospital is a well-established, four-doctor small animal practice committed to providing exceptional patient care and outstanding client service. Our experienced support team believes the best medicine happens when people enjoy coming to work, support one another, and have the opportunity to grow professionally. From Malamutes to Maine Coons, we care for a wide variety of patients, and we believe every client deserves a warm welcome and exceptional service from the moment they walk through our doors. If you're looking for a hospital where your contributions matter and your authentic self is always welcome, you'll fit right in.
Requirements
- Previous veterinary receptionist or client service experience preferred
- Familiarity with veterinary terminology and hospital workflows is a plus
- Outstanding communication and customer service skills
- Strong organizational and multitasking abilities
- Confidence using computers and learning new software
- Positive attitude and commitment to teamwork
- Compassion for clients, patients, and coworkers
- Ability to remain calm, organized, and professional in a fast-paced environment
Responsibilities
- Welcome clients and patients with warmth, professionalism, and compassion
- Answer phones, route calls, and respond promptly to client inquiries
- Schedule appointments and manage a busy multi-doctor calendar
- Check patients in and out while maintaining accurate client and patient records
- Process invoices, collect payments, and review estimates with clients
- Communicate hospital services, policies, and recommendations clearly and compassionately
- Maintain a clean, organized reception area and welcoming lobby
- Manage medical records, appointment reminders, and other administrative tasks
- Collaborate closely with doctors and technicians to provide an exceptional client experience
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Flexible approach to compensation that will reflect your skillset and future performance
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Uniform allowance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
