Veterinary Receptionist

Alliance Animal Health•Kennesaw, GA

17h•Onsite

About The Position

At Kennesaw Mountain Animal Hospital, we provide family-focused pet care that is tailored to your pet’s individual needs. We’ve grown our practice through compassion, knowledge, and consistent quality vet services. Your pet’s health and comfort are our ultimate concerns when you walk through our doors. We’re known for our friendly, compassionate staff and our doctors’ personable bedside manner. You and your pet will feel at ease throughout your visit. This personable and caring environment begins a dialog where pet parents feel comfortable asking questions. Most importantly, our doctors will listen to your concerns. You can expect a doctor/client/pet relationship like no other you’ve ever experienced in veterinary pet care. We say, “We treat you like family… and your pets as our own”. Voted Best of Cobb: Best Veterinary Group – Best Training - Best Groomer, our thriving veterinary practice of thirteen years is fortunate to have a loyal client base from the surrounding affluent neighborhoods in the West Cobb area. Our 11,000 sq. ft. state-of-the-art facility houses a 5,000 sq. ft. full-care hospital located on our upper level, a 5,000 sq. ft. Pet Resort located on our lower level, and an additional 1,000 sq. ft. on our top floor dedicated to continuing education for both staff and clients. Our practice requires all staff to hold themselves to the highest standard of care, and to expect the same from their employer. Our style of care is dedicated to educating our clients, and exercising compassion for our patients and their owners, with an emphasis on stress-free handling of our patients. Job duties include, but are not limited to: Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Requirements

Minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized
Possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset

Responsibilities

Maintain the visual appeal of the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients and process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
Be comfortable with various medical outcomes