Veterinary Receptionist- Palm Harbor, FL

Vetcor•Palm Harbor, FL

1d•Onsite

About The Position

Animal and Bird Medical Center is looking for a full-time Veterinary Receptionist to join their compassionate, growing team. This role involves working with a wide variety of animals beyond just dogs and cats, including birds, rabbits, guinea pigs, ferrets, reptiles, and more. The ideal candidate is dependable, personable, detail-oriented, and eager to learn, with a love for animals, enjoyment in helping people, and the ability to thrive in a busy, team-oriented environment. The position offers a consistent full-time schedule of approximately 35-38 hours per week.

Requirements

Excellent communication and customer service skills
Strong attention to detail and organization
A positive, collaborative, team-oriented attitude
Ability to learn quickly and work effectively in a fast-paced environment
Dependability and professionalism
Confidence using computers and learning web-based veterinary software
Ability to multitask while maintaining accuracy and excellent client service
Compassionate communication skills, especially during sensitive or emotional situations
A genuine love of animals and desire to help people
Willingness to learn about the care of a wide variety of species

Nice To Haves

Previous veterinary experience is preferred but not required.

Responsibilities

Welcome clients and their pets with warmth, professionalism, and compassion
Answer and manage multiple phone lines efficiently
Schedule appointments and help coordinate the hospital’s daily workflow
Monitor and manage appointments booked online
Check clients and patients in and out
Maintain accurate client and patient information
Use web-based software for client communication and patient records
Process payments and assist with front-desk transactions
Respond to client questions and provide clear information about hospital services and next steps
Coordinate with doctors, technicians, assistants, and fellow receptionists to support efficient patient flow
Maintain a clean, organized, and welcoming reception area
Assist with administrative tasks as needed to keep the hospital running smoothly

Benefits

Competitive pay
401(k) matching
Tuition support
529 Savings Plan
Referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options
Up to three weeks of paid parental leave
Generous PTO
Employee pet discounts
Quarterly team bonuses
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays
Employee Assistance Program
Employee discount program
Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Free/discounted lab work for all employee pets
Pet food discount program