Veterinary Receptionist

North Gateway Animal Hospital•Charleston, WV
•Hybrid

About The Position

Our establishment offers preventive care, wellness exams, internal medicine, pet surgery, radiology consults, and dental surgery. In addition to our customary services, Gateway Animal Hospital is expanding our practice range to include home visits and farm calls, ensuring our commitment to providing compassionate pet care everywhere. We look forward to growing our traditional and integrative veterinary medicine and services with new and exciting endeavors that exceed the expectations of our clients and their furry friends. At North Gateway Animal Hospital, we live to care, with an emphasis on top-tier services for both pets and people. Services Include: Wellness & Prevention, Advanced Diagnostics, Dental Care, Surgery, Laser Therapy, Boarding, Ultrasound, and more! We have two thriving locations in West Virginia! General Practice/Small Animal clinic with some large animal 3-DVM clinic with dedicated support staff Rotating Saturdays and closed Sundays North Gateway will be the primary location for this position; however, candidates may also be considered for opportunities at our Gateway Animal Hospital location at 55 MacCorkle Avenue, Saint Albans, WV 25177.

Requirements

  • Experienced Receptionist with a minimum of 1-year veterinary experience preferred
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset

Responsibilities

  • Maintain the visual appeal or the hospital reception area
  • Greet and welcome clients and patients
  • Answer questions and triage client concerns
  • Answer calls or emails and direct to the appropriate party for resolution
  • Schedule appointments to maximize efficiency and daily flow
  • Check in and check out clients and process payments
  • Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
  • Must be comfortable with various medical outcomes
  • Must be able to withstand unpleasant odors and noises
  • May be exposed to bites, scratches, animal waste and potentially contagious diseases

Benefits

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Personal Pet Discounts
  • Holiday Pay
  • Uniform Allowance
  • Bonuses
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