Veterinary Receptionist

O'Connor Animal Hospital•Irving, TX

9d•Onsite

About The Position

O’Connor Animal Hospital is looking for a friendly, compassionate veterinary receptionist to join our growing team in Irving, TX! Since 1997, O’Connor Animal Hospital has proudly served the Irving community as a full-service veterinary practice caring for dogs and cats. Led by Dr. Kang, our experienced team provides everything from wellness exams, vaccinations, bloodwork, dental care, diagnostic imaging, surgery, boarding, and grooming to advanced laparoscopic and orthopedic procedures. Our diverse team provides care in English, Spanish, and Korean, allowing us to create a welcoming experience for every client and patient. As a Bilingual Veterinary Receptionist, your Spanish-speaking skills will play an important role in helping clients feel heard, understood, and comfortable throughout their pet’s visit. Bilingual English/Spanish skills required.

Requirements

At least 1 year of veterinary receptionist or veterinary hospital experience required
Bilingual English/Spanish fluency required
Strong computer and organizational skills
Excellent communication and customer service skills
Ability to multitask while maintaining attention to detail
Compassionate approach when supporting clients through various medical outcomes
Willingness to continue developing your veterinary knowledge and skills

Nice To Haves

The ideal Bilingual Veterinary Receptionist will be comfortable communicating with Spanish-speaking clients and helping bridge communication between clients and our veterinary team.

Responsibilities

Greet and welcome clients and patients with a warm, professional attitude
Answer phone calls, emails, and client questions and direct concerns to the appropriate team member
Schedule appointments while helping maintain an efficient daily flow
Check clients in and out and accurately process payments
Maintain a clean, organized, and welcoming reception area
Provide compassionate and discreet emotional support to clients during difficult or sensitive situations
Help communicate veterinary recommendations and information clearly to pet owners
Work closely with the veterinary team to support excellent patient and client care