Veterinary Receptionist - Prineville, OR

HomeTown Animal Hospital•Prineville, OR

1d•Onsite

About The Position

HomeTown Animal Hospital is searching for a friendly, organized, and compassionate Veterinary Receptionist to join our front desk team. As the first and last person our clients interact with, you'll play a vital role in creating an exceptional experience for every pet owner who walks through our doors. If you love helping people, adore animals, and enjoy working in a positive, team-oriented environment, this could be the perfect opportunity to start or continue your veterinary career. At HomeTown Animal Hospital, we believe a great workplace is built on laughter, teamwork, kindness, and continuous learning. We support one another through busy days, celebrate life's milestones together, and create an environment where everyone feels valued. Whether we're grabbing coffee together, sharing lunch, celebrating birthdays, or helping one another through a challenging day, you'll quickly discover that we're more than coworkers—we're a team. Diversity, equity, inclusion, and belonging are core values at HomeTown Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Requirements

Previous customer service experience
A genuine love of animals and the people who care for them
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
A positive attitude and collaborative mindset
Compassion, empathy, and professionalism
A willingness to learn and grow within the veterinary profession

Nice To Haves

Veterinary reception experience is a plus but not required

Responsibilities

Welcome clients and patients with warmth and professionalism
Manage multiple phone lines while providing exceptional customer service
Schedule appointments efficiently and accurately
Check patients in and out for appointments
Process client payments and maintain accurate financial records
Keep the reception and lobby areas clean, organized, and welcoming
Communicate effectively with clients and the medical team
Maintain accurate client and patient information within the practice management system
Support the hospital with additional administrative responsibilities as needed