Veterinary Receptionist/Assistant - Washington, PA

Meadowlands Veterinary Hospital•North Strabane Township, PA
•Onsite

About The Position

Meadowlands Veterinary Hospital is seeking an experienced Veterinary Receptionist/Assistant to join their team. This full-time role involves a mix of front desk duties and patient care support. The hospital emphasizes excellent patient care, exceptional client service, and a supportive team culture. They offer a predictable schedule with flexibility to support work-life balance, including actual lunch breaks and no on-call or holiday hours.

Requirements

  • Previous experience as a Veterinary Receptionist/Assistant or in a similar veterinary role
  • Excellent customer service and communication skills
  • Comfort with animal handling and supporting patient care
  • Strong organizational and multitasking skills in a busy environment
  • Attention to detail and accurate record-keeping
  • Confidence using computers and practice management software
  • Compassion and professionalism in sensitive or difficult conversations
  • A team-first attitude and willingness to help wherever needed
  • Availability for rotating Saturday shifts
  • A genuine love for animals and the people who care for them

Responsibilities

  • Welcome clients and their pets warmly and create a positive experience from the moment they arrive
  • Answer phones, schedule appointments, and help clients with questions
  • Check clients and patients in and out efficiently
  • Process payments and keep client and patient records accurate
  • Relay messages and coordinate with veterinarians and team members to keep the day running smoothly
  • Help with prescription and food requests according to hospital procedures
  • Assist the medical team with exam room support and patient care as needed
  • Help safely handle and restrain patients during exams and procedures
  • Keep the reception area, exam rooms, and treatment areas clean, stocked, and organized
  • Communicate clearly and compassionately with clients, including during emotional moments
  • Support your teammates and pitch in wherever needed

Benefits

  • Competitive pay
  • 401(k) matching
  • Tuition support
  • Referral bonuses
  • Comprehensive medical, dental, and vision coverage
  • Supplemental insurance options
  • Up to three weeks of paid parental leave
  • Generous PTO
  • Employee pet discounts
  • Quarterly team bonuses
  • Continuing education allowance
  • State veterinary technician license reimbursement
  • VTNE exam fee reimbursement
  • Professional development opportunities
  • Uniform allowance
  • Six paid holidays
  • Employee Assistance Program
  • Employee discount program
  • Free or discounted lab work for all employee pets
  • Pet discounts on services and products
  • Pet food discount program
  • 529 Savings Plan
  • Flexible Spending Account
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