Veterinary Practice Manager

Innovetive Petcare•Landisville, PA

About The Position

Veterinary Practice Manager Landisville Animal Hospital | Landisville Are you an experienced operations leader ready to drive meaningful change? Landisville Animal Hospital in Landisville, PA is seeking a strategic, culture-focused Veterinary Practice Manager to lead hospital operations, strengthen team accountability, and position the practice for long-term growth. This is an ideal opportunity for someone with strong operational leadership experience. Veterinary experience is welcome but not required. We are looking for a change agent who thrives in building structure, improving systems, and elevating performance. 🐾 Position Overview As our Veterinary Practice Manager, you will work closely with the Managing Veterinarian (MDVM), ownership, and our Hospital Manager to ensure smooth, profitable, and forward-thinking hospital operations. This role is responsible for the business, cultural, and operational performance of the hospital, while partnering closely with a Hospital Manager who brings strong medical-side and floor experience. Together, you will align operational systems with clinical workflow to create a cohesive, high-performing environment. You will play a key role in strengthening team culture, optimizing workflow, improving financial performance, and enhancing the overall client experience. This is a leadership-forward role for someone who enjoys building systems, developing people, and creating measurable operational impact — while collaborating with medical leadership to ensure excellence at every level of care.

Requirements

  • 3+ years of operations or management experience (veterinary, healthcare, multi-unit service, hospitality, or similar industries).
  • Strong business and financial acumen with comfort managing budgets and KPIs.
  • Proven leadership experience with the ability to coach, mentor, and hold teams accountable.
  • Experience leading change and improving organizational culture.
  • Excellent communication and conflict resolution skills.
  • High emotional intelligence and a steady, solutions-oriented mindset.

Nice To Haves

  • Experience with practice management software or business systems is a plus.
  • Veterinary experience welcomed but not required.

Responsibilities

  • Overseeing daily operations of a growing small animal veterinary hospital.
  • Leading workflow optimization and operational efficiency initiatives.
  • Partnering with the MDVM to align clinical excellence with business performance.
  • Driving accountability, structure, and clear team expectations.
  • Managing staffing, scheduling, and performance management processes.
  • Overseeing financial responsibilities including payroll, inventory, budgeting, and KPI tracking.
  • Coaching and developing team members into high-performing contributors.
  • Identifying process gaps and implementing scalable solutions.
  • Building a culture rooted in clarity, professionalism, and collaboration.

Benefits

  • 401(k) with company match
  • Dental Insurance
  • Health insurance
  • Vision Insurance
  • Paid Time Off (PTO)
  • Employee discounts
  • Training and career development
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