Veterinary Office Manager

Alliance Animal Health•Fort Smith, AR

About The Position

We are seeking an organized, compassionate, and proactive Veterinary Office Manager to support the daily operations of our veterinary practice. Under the direction of the Practice Manager, the Office Manager will help lead the front office team, ensure exceptional client service, and contribute to the smooth and efficient functioning of the practice. This role is ideal for someone who thrives in a fast-paced environment, values collaboration, and is passionate about both team leadership and patient care.

Requirements

2+ years of experience in veterinary or medical office management (preferred)
Proficient in veterinary practice management software (e.g., AVImark, Cornerstone, or similar)
Ability to multitask and remain calm under pressure
Experience with budgeting, payroll, and HR functions a plus
Compassionate, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset
Open availability with flexibility to change hours based on hospital’s needs

Responsibilities

Oversee daily operations of the front desk and administrative team
Support the Practice Manager with staff scheduling, payroll, and performance oversight
Manage client relations, ensuring a high level of customer service and satisfaction
Maintain accurate financial records and oversee invoicing, deposits, and petty cash
Assist with inventory control and ordering of office and medical supplies
Collaborate with veterinarians and technicians to support patient flow and care
Train and support team members in customer service, protocols, and software systems
Handle conflict resolution and promote a positive, team-focused environment
Ensure compliance with veterinary regulations and safety protocols