Veterinary Intake Coordinator

Animal Emergency & Referral Center Of Minnesota•Oakdale, MN

20h•Onsite

About The Position

Animal Emergency & Referral Center of Minnesota (AERC) is seeking Veterinary Intake Coordinators for their Emergency Service. This role is more than a traditional front desk position; it involves being the first medically trained team member to evaluate incoming emergency patients, obtain vital signs, coordinate patient flow, and ensure timely care. Opportunities are available for both Day and Overnight full-time shifts. The Veterinary Intake Coordinator works collaboratively with emergency veterinarians, technicians, assistants, and front desk staff to ensure efficient and safe patient movement within the hospital.

Requirements

Veterinary Assistant, Licensed Veterinary Technician (LVT), or equivalent veterinary medical experience
The ability to accurately obtain patient vital signs
Excellent communication and client service skills
Strong organizational and multitasking abilities
Confidence working in a busy emergency environment
Experience using electronic medical records and computer systems

Nice To Haves

Emergency or specialty veterinary experience is a plus, but not required.

Responsibilities

Obtain presenting and recheck vital signs on emergency patients
Identify abnormal findings and immediately communicate concerns to the medical team
Document patient information accurately in the medical record
Help prioritize incoming patients and support the triage process
Coordinate patient movement throughout the hospital
Provide timely updates and communication between clients and the medical team
Monitor wait times and help maintain exceptional patient flow
Assist with light Veterinary Assistant duties when patient intake responsibilities allow
Occasionally assist with front desk tasks when patient care needs have been met